The Mediating Role of Job Embeddedness Fit: Perceived Job Characteristics and Turnover Intention in the Services Sector
Organizations able to retain their human resources have an advantage over their competitors. Employee turnover adversely affects the stability of the workforce and carries the cost of having to hire and train new personnel. Employee retention is, therefore, a priority for senior management. This st...
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| Format: | Article |
| Language: | English |
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Lahore School of Economics
2017-10-01
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| Series: | The Lahore Journal of Business |
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| Online Access: | https://journals.lahoreschool.edu.pk/LJB/LJB/article/view/56 |
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| author | Qaisar Iqbal Noor Hazlina Ahmed Sohail Akhtar |
| author_facet | Qaisar Iqbal Noor Hazlina Ahmed Sohail Akhtar |
| author_sort | Qaisar Iqbal |
| collection | DOAJ |
| description |
Organizations able to retain their human resources have an advantage over their competitors. Employee turnover adversely affects the stability of the workforce and carries the cost of having to hire and train new personnel. Employee retention is, therefore, a priority for senior management. This study explores the mediating impact of employee fit in terms of organizational job embeddedness on the relationship between job characteristics and employees’ intention to quit. Based on a sample of 375 employees working in a private commercial bank in Pakistan, we find that job identity, job significance and task variety have a significant negative effect on intention to quit. Job variety has the greatest impact on turnover intention. Organizational job embeddedness fit mediates the relationship between two of three job characteristics – job identity and significance – and turnover intention, but not the latter’s relationship with perceived task variety. Thus, organizational job embeddedness fit mediates the relationship between overall job characteristics and turnover intention.
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| format | Article |
| id | doaj-art-a7384bede4e44f0d9fab04fb21333ff6 |
| institution | DOAJ |
| issn | 2223-0025 2791-3139 |
| language | English |
| publishDate | 2017-10-01 |
| publisher | Lahore School of Economics |
| record_format | Article |
| series | The Lahore Journal of Business |
| spelling | doaj-art-a7384bede4e44f0d9fab04fb21333ff62025-08-20T02:46:24ZengLahore School of EconomicsThe Lahore Journal of Business2223-00252791-31392017-10-0161The Mediating Role of Job Embeddedness Fit: Perceived Job Characteristics and Turnover Intention in the Services SectorQaisar Iqbal0Noor Hazlina Ahmed1Sohail Akhtar2PhD students at the School of Management at Universiti Sains Malaysiaprofessor at the School of Management at Universiti Sains Malaysia.PhD students at the School of Management at Universiti Sains Malaysia Organizations able to retain their human resources have an advantage over their competitors. Employee turnover adversely affects the stability of the workforce and carries the cost of having to hire and train new personnel. Employee retention is, therefore, a priority for senior management. This study explores the mediating impact of employee fit in terms of organizational job embeddedness on the relationship between job characteristics and employees’ intention to quit. Based on a sample of 375 employees working in a private commercial bank in Pakistan, we find that job identity, job significance and task variety have a significant negative effect on intention to quit. Job variety has the greatest impact on turnover intention. Organizational job embeddedness fit mediates the relationship between two of three job characteristics – job identity and significance – and turnover intention, but not the latter’s relationship with perceived task variety. Thus, organizational job embeddedness fit mediates the relationship between overall job characteristics and turnover intention. https://journals.lahoreschool.edu.pk/LJB/LJB/article/view/56job identityjob significancejob characteristicsorganizational job embeddedness fitturnover intention. |
| spellingShingle | Qaisar Iqbal Noor Hazlina Ahmed Sohail Akhtar The Mediating Role of Job Embeddedness Fit: Perceived Job Characteristics and Turnover Intention in the Services Sector The Lahore Journal of Business job identity job significance job characteristics organizational job embeddedness fit turnover intention. |
| title | The Mediating Role of Job Embeddedness Fit: Perceived Job Characteristics and Turnover Intention in the Services Sector |
| title_full | The Mediating Role of Job Embeddedness Fit: Perceived Job Characteristics and Turnover Intention in the Services Sector |
| title_fullStr | The Mediating Role of Job Embeddedness Fit: Perceived Job Characteristics and Turnover Intention in the Services Sector |
| title_full_unstemmed | The Mediating Role of Job Embeddedness Fit: Perceived Job Characteristics and Turnover Intention in the Services Sector |
| title_short | The Mediating Role of Job Embeddedness Fit: Perceived Job Characteristics and Turnover Intention in the Services Sector |
| title_sort | mediating role of job embeddedness fit perceived job characteristics and turnover intention in the services sector |
| topic | job identity job significance job characteristics organizational job embeddedness fit turnover intention. |
| url | https://journals.lahoreschool.edu.pk/LJB/LJB/article/view/56 |
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