Significance of librarian’s self-concept in the communication process

Abstract The article deals with the significance of the librarian’s self-concept in the communication process. First, it underlines the meaning of reference interviews, and second, it focuses on other micro and macro aspects of communication. The analysis shows that the librarian’s self-concept is...

Full description

Saved in:
Bibliographic Details
Main Author: Darja Kobal Grum
Format: Article
Language:English
Published: Slovenian Library Association & University of Ljubljana Press (Založba Univerze v Ljubljani) 2004-06-01
Series:Knjižnica
Subjects:
Online Access:https://journals.uni-lj.si/knjiznica/article/view/14090
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:Abstract The article deals with the significance of the librarian’s self-concept in the communication process. First, it underlines the meaning of reference interviews, and second, it focuses on other micro and macro aspects of communication. The analysis shows that the librarian’s self-concept is hierarchically organised, structured, and therefore it consists of different areas. Each area equally contributes to the development and preservation of the appropriate librarian’s self-concept; although some areas have more direct influence than others. To attain a high self-concept, it is of fundamental importance, that the librarian develops all self-concept areas, from individual ones to social ones. It was found that a structured and positive specialist’s self-concept is highly significant for the contribution of effective reference interviews, and finally, the article offers some directions for a successful development of the communication process.
ISSN:0023-2424
1581-7903