Demographic disparities, service efficiency, safety, and user satisfaction in public bus transit system: A survey-based case study in the city of Charlotte, NC

Demographic disparities, service efficiency, safety, and user satisfaction in public bus transit system: A survey-based case study in the city of Charlotte, NC

Public bus transit in the US faces challenges like reduced ridership, rising costs, and service quality concerns, with ridership dropping to 62% of pre-pandemic levels by mid-2022. This research examines service limitations, safety concerns, and attitudes towards technological improvements in Charlo...

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Bibliographic Details
Main Authors: Sanaz Sadat Hosseini, Babak Rahimi Ardabili, Mona Azarbayjani, Hamed Tabkhi
Format: Article
Language:English
Published: Elsevier 2025-01-01
Series:Transportation Research Interdisciplinary Perspectives
Subjects:
Public bus transit
Equity
Accessibility
Smart technology
User-acceptance
Online Access:http://www.sciencedirect.com/science/article/pii/S2590198224002823
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