A cross-sectional profile and outcome assessment of adult patients triaged away from Steve Biko Academic Hospital emergency unit

Background: Overcrowding is a global problem in emergency medicine. This study examined an approach to this problem at a central hospital. Methods: A prospective observational study was done to provide a cross-sectional profile of patients triaged away from the emergency unit (EU) and to evaluate t...

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Main Authors: Andreas Engelbrecht, F. G. du Toit, M. M. Geyser
Format: Article
Language:English
Published: AOSIS 2015-05-01
Series:South African Family Practice
Subjects:
Online Access:https://safpj.co.za/index.php/safpj/article/view/4166
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author Andreas Engelbrecht
F. G. du Toit
M. M. Geyser
author_facet Andreas Engelbrecht
F. G. du Toit
M. M. Geyser
author_sort Andreas Engelbrecht
collection DOAJ
description Background: Overcrowding is a global problem in emergency medicine. This study examined an approach to this problem at a central hospital. Methods: A prospective observational study was done to provide a cross-sectional profile of patients triaged away from the emergency unit (EU) and to evaluate their outcome by telephonic survey. Results: 549 patients were triaged away during the study period. There was no significant difference in the number of male and female patients in the sample. Female patients were significantly younger than males ( p = 0.0399). The most common complaint was abdominal pain followed by extremity complaints. Females complained more of abdominal pains (OR 1.87, 95% CI [1.13–3.12]; p 0.0094), and males had more extremity complaints (OR 2.42, 95% CI [1.45–4.09]; p  = 0.0003). Only 42 patients were available for telephonic follow-up; 66% of them received care on the same day at another treatment facility. No patients who were available for follow-up had died due to their presenting complaint or needed to be referred back. Conclusions: The typical patient triaged away was a 40-year-old female from the hospital’s referral area with abdominal pain. This study indicated that the method of triage may be safe to determine which patients can be diverted from a central hospital to a lower level of care. There were various limitations to this study; hence, the findings of this study should be interpreted with caution.
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spelling doaj-art-a4f6d3c2580f48dbabef5dd5bf0ca5dc2025-08-20T03:06:54ZengAOSISSouth African Family Practice2078-61902078-62042015-05-0157310.4102/safp.v57i3.41663503A cross-sectional profile and outcome assessment of adult patients triaged away from Steve Biko Academic Hospital emergency unitAndreas Engelbrecht0F. G. du Toit1M. M. Geyser2Faculty of Health Sciences, Department of Family Medicine, Division of Emergency Medicine, Steve Biko Academic Hospital, PretoriaEmergency Department, Kloof Hosptital, PretoriaFaculty of Health Sciences, Department of Family Medicine, University of Pretoria, and Head Emergency Unit, Kalafong Hospital, PretoriaBackground: Overcrowding is a global problem in emergency medicine. This study examined an approach to this problem at a central hospital. Methods: A prospective observational study was done to provide a cross-sectional profile of patients triaged away from the emergency unit (EU) and to evaluate their outcome by telephonic survey. Results: 549 patients were triaged away during the study period. There was no significant difference in the number of male and female patients in the sample. Female patients were significantly younger than males ( p = 0.0399). The most common complaint was abdominal pain followed by extremity complaints. Females complained more of abdominal pains (OR 1.87, 95% CI [1.13–3.12]; p 0.0094), and males had more extremity complaints (OR 2.42, 95% CI [1.45–4.09]; p  = 0.0003). Only 42 patients were available for telephonic follow-up; 66% of them received care on the same day at another treatment facility. No patients who were available for follow-up had died due to their presenting complaint or needed to be referred back. Conclusions: The typical patient triaged away was a 40-year-old female from the hospital’s referral area with abdominal pain. This study indicated that the method of triage may be safe to determine which patients can be diverted from a central hospital to a lower level of care. There were various limitations to this study; hence, the findings of this study should be interpreted with caution.https://safpj.co.za/index.php/safpj/article/view/4166emergency unit (eu)medical early warning score (mews)south african triage scale (sats)triage
spellingShingle Andreas Engelbrecht
F. G. du Toit
M. M. Geyser
A cross-sectional profile and outcome assessment of adult patients triaged away from Steve Biko Academic Hospital emergency unit
South African Family Practice
emergency unit (eu)
medical early warning score (mews)
south african triage scale (sats)
triage
title A cross-sectional profile and outcome assessment of adult patients triaged away from Steve Biko Academic Hospital emergency unit
title_full A cross-sectional profile and outcome assessment of adult patients triaged away from Steve Biko Academic Hospital emergency unit
title_fullStr A cross-sectional profile and outcome assessment of adult patients triaged away from Steve Biko Academic Hospital emergency unit
title_full_unstemmed A cross-sectional profile and outcome assessment of adult patients triaged away from Steve Biko Academic Hospital emergency unit
title_short A cross-sectional profile and outcome assessment of adult patients triaged away from Steve Biko Academic Hospital emergency unit
title_sort cross sectional profile and outcome assessment of adult patients triaged away from steve biko academic hospital emergency unit
topic emergency unit (eu)
medical early warning score (mews)
south african triage scale (sats)
triage
url https://safpj.co.za/index.php/safpj/article/view/4166
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