A PDCA-based framework for Industry 4.0 adoption: Enhancing managerial roles and critical success factors in SMEs

Purpose: Many studies have addressed critical success factors (CSFs) in various industry and technology contexts in order to achieve successful adoption of Industry 4.0. However, there is still a gap in the literature that simultaneously examines managerial roles in digital transformation, especiall...

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Main Authors: Kurniawanti Kurniawanti, Andi Sudiarso, Muhammad Kusumawan Herliansyah
Format: Article
Language:English
Published: OmniaScience 2025-07-01
Series:Journal of Industrial Engineering and Management
Subjects:
Online Access:https://www.jiem.org/index.php/jiem/article/view/8569
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author Kurniawanti Kurniawanti
Andi Sudiarso
Muhammad Kusumawan Herliansyah
author_facet Kurniawanti Kurniawanti
Andi Sudiarso
Muhammad Kusumawan Herliansyah
author_sort Kurniawanti Kurniawanti
collection DOAJ
description Purpose: Many studies have addressed critical success factors (CSFs) in various industry and technology contexts in order to achieve successful adoption of Industry 4.0. However, there is still a gap in the literature that simultaneously examines managerial roles in digital transformation, especially in SMEs. This research aims to close that gap by creating a framework that integrates CSFs and managers' roles in digital transformation in the SME, using the Plan-Do-Check-Act (PDCA) approach. Design/methodology/approach: This research uses a systematic literature review approach based on PRISMA guidelines to identify CSFs using SCOPUS and IEEE databases. Findings: Sixteen CSFs were identified in this study. The study also found that the role of managers is critical in ensuring alignment between business strategy, resources, and technology and in overcoming resistance to change. The PDCA framework that was developed facilitates the transformation process through planning, execution, continuous evaluation, and innovation. Originality/value: This study makes a theoretical contribution by addressing a vacuum in the literature on the managerial role in Industry 4.0 adoption, particularly among SMEs. Practically, it offers managers solid direction on how to undertake digital transformation using an iterative, emphasizing the significance of leadership, communication, and ongoing adaptation to ensure transformation success in the dynamic SME environment.
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issn 2013-8423
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publishDate 2025-07-01
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spelling doaj-art-a475e66b293a41a9ab78c5a72d2e0ce72025-08-20T03:39:31ZengOmniaScienceJournal of Industrial Engineering and Management2013-84232013-09532025-07-0118230532710.3926/jiem.8569788A PDCA-based framework for Industry 4.0 adoption: Enhancing managerial roles and critical success factors in SMEsKurniawanti Kurniawanti0Andi Sudiarso1Muhammad Kusumawan Herliansyah2Department of Mechanical and Industrial Engineering, Faculty of Engineering, Universitas Gadjah Mada, Yogyakarta. Department of Industrial Engineering, Faculty of Science and Technology, Universitas PGRI Yogyakarta, Yogyakarta.Department of Mechanical and Industrial Engineering, Faculty of Engineering, Universitas Gadjah Mada, Yogyakarta.Department of Mechanical and Industrial Engineering, Faculty of Engineering, Universitas Gadjah Mada, Yogyakarta.Purpose: Many studies have addressed critical success factors (CSFs) in various industry and technology contexts in order to achieve successful adoption of Industry 4.0. However, there is still a gap in the literature that simultaneously examines managerial roles in digital transformation, especially in SMEs. This research aims to close that gap by creating a framework that integrates CSFs and managers' roles in digital transformation in the SME, using the Plan-Do-Check-Act (PDCA) approach. Design/methodology/approach: This research uses a systematic literature review approach based on PRISMA guidelines to identify CSFs using SCOPUS and IEEE databases. Findings: Sixteen CSFs were identified in this study. The study also found that the role of managers is critical in ensuring alignment between business strategy, resources, and technology and in overcoming resistance to change. The PDCA framework that was developed facilitates the transformation process through planning, execution, continuous evaluation, and innovation. Originality/value: This study makes a theoretical contribution by addressing a vacuum in the literature on the managerial role in Industry 4.0 adoption, particularly among SMEs. Practically, it offers managers solid direction on how to undertake digital transformation using an iterative, emphasizing the significance of leadership, communication, and ongoing adaptation to ensure transformation success in the dynamic SME environment.https://www.jiem.org/index.php/jiem/article/view/8569managerial roles, industry 4.0 adoption, critical success factors, pdca
spellingShingle Kurniawanti Kurniawanti
Andi Sudiarso
Muhammad Kusumawan Herliansyah
A PDCA-based framework for Industry 4.0 adoption: Enhancing managerial roles and critical success factors in SMEs
Journal of Industrial Engineering and Management
managerial roles, industry 4.0 adoption, critical success factors, pdca
title A PDCA-based framework for Industry 4.0 adoption: Enhancing managerial roles and critical success factors in SMEs
title_full A PDCA-based framework for Industry 4.0 adoption: Enhancing managerial roles and critical success factors in SMEs
title_fullStr A PDCA-based framework for Industry 4.0 adoption: Enhancing managerial roles and critical success factors in SMEs
title_full_unstemmed A PDCA-based framework for Industry 4.0 adoption: Enhancing managerial roles and critical success factors in SMEs
title_short A PDCA-based framework for Industry 4.0 adoption: Enhancing managerial roles and critical success factors in SMEs
title_sort pdca based framework for industry 4 0 adoption enhancing managerial roles and critical success factors in smes
topic managerial roles, industry 4.0 adoption, critical success factors, pdca
url https://www.jiem.org/index.php/jiem/article/view/8569
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