Examining factors shaping citizens’ perception of artificial intelligence in government: A systematic literature review

Examining factors shaping citizens’ perception of artificial intelligence in government: A systematic literature review

The adoption of Artificial Intelligence (AI) in government services has the potential to revolutionize public administration by enhancing efficiency, accuracy, and accessibility. However, the success of AI implementation heavily relies on public perception, which influences trust, acceptance, and wi...

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Bibliographic Details
Main Authors: Fatimah Azzahro, Achmad Nizar Hidayanto, Muhammad Rifki Shihab
Format: Article
Language:English
Published: Elsevier 2025-01-01
Series:Social Sciences and Humanities Open
Subjects:
Artificial intelligence
Digital government
Public sector
Citizen perception
Systematic literature review
PRISMA
Online Access:http://www.sciencedirect.com/science/article/pii/S2590291125002463
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