A Challenges in Measuring the Effectiveness of Public Organizations: A Review of Selected Models

Against the backdrop of a turbulent environment and changing economic, social, and technological realities, public sector organizations are facing the challenge of improving the effectiveness of their operations. The concept of New Public Management (NPM), drawing from private sector solutions, has...

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Main Authors: Zofia Gródek-Szostak, Henryk Gurgul, Nina Dubiel
Format: Article
Language:English
Published: University of Applied Sciences in Bielsko-Biała 2025-06-01
Series:Zeszyty Naukowe Wyższej Szkoły Finansów i Prawa w Bielsku-Białej
Subjects:
Online Access:https://asej.eu/index.php/asej/article/view/886
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author Zofia Gródek-Szostak
Henryk Gurgul
Nina Dubiel
author_facet Zofia Gródek-Szostak
Henryk Gurgul
Nina Dubiel
author_sort Zofia Gródek-Szostak
collection DOAJ
description Against the backdrop of a turbulent environment and changing economic, social, and technological realities, public sector organizations are facing the challenge of improving the effectiveness of their operations. The concept of New Public Management (NPM), drawing from private sector solutions, has significantly contributed to the reorganization of public administration through workforce reduction, decentralization, and privatization, with a focus on performance management. Academic literature continues to seek answers regarding the internal and external conditions for measuring effectiveness in public institutions, including higher education institutions. A particularly important role in the public sector is played by Business Environment Institutions (BEIs) – non-profit entities that bridge the gap between market mechanisms and public administration activities, becoming partners in the achievement of public goals. This article aims to identify and critically assess models for measuring the effectiveness of public organizations that can be adapted to evaluate the performance of public Business Environment Institutions. The analysis is based on theoretical perspectives, such as structural contingency theory and new institutional organization theory, in order to explain both the diversity and the tendency towards isomorphism in the institutions under consideration
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issn 2543-9103
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language English
publishDate 2025-06-01
publisher University of Applied Sciences in Bielsko-Biała
record_format Article
series Zeszyty Naukowe Wyższej Szkoły Finansów i Prawa w Bielsku-Białej
spelling doaj-art-a39d4de4edc845708f9978b3f364370b2025-08-20T02:52:31ZengUniversity of Applied Sciences in Bielsko-BiałaZeszyty Naukowe Wyższej Szkoły Finansów i Prawa w Bielsku-Białej2543-91032543-411X2025-06-0129210.19192/wsfip.sj2.2025.14A Challenges in Measuring the Effectiveness of Public Organizations: A Review of Selected ModelsZofia Gródek-Szostak0Henryk Gurgul1Nina Dubiel2Uniwersytet Ekonomiczny w KrakowieAGH University of Krakow, PolandAkademia Nauk Stosowanych w Bielsku-Białej Against the backdrop of a turbulent environment and changing economic, social, and technological realities, public sector organizations are facing the challenge of improving the effectiveness of their operations. The concept of New Public Management (NPM), drawing from private sector solutions, has significantly contributed to the reorganization of public administration through workforce reduction, decentralization, and privatization, with a focus on performance management. Academic literature continues to seek answers regarding the internal and external conditions for measuring effectiveness in public institutions, including higher education institutions. A particularly important role in the public sector is played by Business Environment Institutions (BEIs) – non-profit entities that bridge the gap between market mechanisms and public administration activities, becoming partners in the achievement of public goals. This article aims to identify and critically assess models for measuring the effectiveness of public organizations that can be adapted to evaluate the performance of public Business Environment Institutions. The analysis is based on theoretical perspectives, such as structural contingency theory and new institutional organization theory, in order to explain both the diversity and the tendency towards isomorphism in the institutions under consideration https://asej.eu/index.php/asej/article/view/886management, Business Environment Institution, public organization
spellingShingle Zofia Gródek-Szostak
Henryk Gurgul
Nina Dubiel
A Challenges in Measuring the Effectiveness of Public Organizations: A Review of Selected Models
Zeszyty Naukowe Wyższej Szkoły Finansów i Prawa w Bielsku-Białej
management, Business Environment Institution, public organization
title A Challenges in Measuring the Effectiveness of Public Organizations: A Review of Selected Models
title_full A Challenges in Measuring the Effectiveness of Public Organizations: A Review of Selected Models
title_fullStr A Challenges in Measuring the Effectiveness of Public Organizations: A Review of Selected Models
title_full_unstemmed A Challenges in Measuring the Effectiveness of Public Organizations: A Review of Selected Models
title_short A Challenges in Measuring the Effectiveness of Public Organizations: A Review of Selected Models
title_sort challenges in measuring the effectiveness of public organizations a review of selected models
topic management, Business Environment Institution, public organization
url https://asej.eu/index.php/asej/article/view/886
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