Business Intelligence adoption in Jordanian e-banking: Unveiling key drivers and challenges
The study examines decisive elements affecting Business Intelligence (BI) acceptance within e-banking operations in Jordan by analyzing how IT infrastructure, data analytics competency, cybersecurity preparedness, and regulatory alignment impact the process. A series of questions were asked to 374 s...
Saved in:
| Main Author: | |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
LLC "CPC "Business Perspectives"
2025-06-01
|
| Series: | Banks and Bank Systems |
| Subjects: | |
| Online Access: | https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/22420/BBS_2025_02_Alzubi.pdf |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| _version_ | 1850085453338771456 |
|---|---|
| author | Mohammad Mahmoud Saleem Alzubi |
| author_facet | Mohammad Mahmoud Saleem Alzubi |
| author_sort | Mohammad Mahmoud Saleem Alzubi |
| collection | DOAJ |
| description | The study examines decisive elements affecting Business Intelligence (BI) acceptance within e-banking operations in Jordan by analyzing how IT infrastructure, data analytics competency, cybersecurity preparedness, and regulatory alignment impact the process. A series of questions were asked to 374 staff members from IT departments and compliance teams, as well as data analysis divisions representing Islamic and commercial banks in Amman, Jordan. The research period spanned from March to July 2024, while SEM was the analysis method. The study found that IT infrastructure (β = 0.38, p < 0.001) and data analytics capability (β = 0.45, p < 0.001), along with cybersecurity (β = 0.41, p < 0.001), positively influence BI adoption. The impact of regulatory compliance failed to reach statistical significance with a coefficient of 0.22 (p = 0.07). The success of BI implementation in Jordanian banks relies mainly on technology hardware capabilities, together with internal company resources, yet strict regulations pose obstacles unless they support a bank’s mission. The business solutions identified through this research will help banking leaders and software developers, together with government officials, to improve data-driven decision systems in Jordan’s financial market. |
| format | Article |
| id | doaj-art-a3390593e3354ccba67e94f00f0fe85b |
| institution | DOAJ |
| issn | 1816-7403 1991-7074 |
| language | English |
| publishDate | 2025-06-01 |
| publisher | LLC "CPC "Business Perspectives" |
| record_format | Article |
| series | Banks and Bank Systems |
| spelling | doaj-art-a3390593e3354ccba67e94f00f0fe85b2025-08-20T02:43:43ZengLLC "CPC "Business Perspectives"Banks and Bank Systems1816-74031991-70742025-06-0120213514210.21511/bbs.20(2).2025.1122420Business Intelligence adoption in Jordanian e-banking: Unveiling key drivers and challengesMohammad Mahmoud Saleem Alzubi0https://orcid.org/0000-0002-1524-6519Ph.D., Associate Professor, Faculty of Business, Department of business, Middle East University, JordanThe study examines decisive elements affecting Business Intelligence (BI) acceptance within e-banking operations in Jordan by analyzing how IT infrastructure, data analytics competency, cybersecurity preparedness, and regulatory alignment impact the process. A series of questions were asked to 374 staff members from IT departments and compliance teams, as well as data analysis divisions representing Islamic and commercial banks in Amman, Jordan. The research period spanned from March to July 2024, while SEM was the analysis method. The study found that IT infrastructure (β = 0.38, p < 0.001) and data analytics capability (β = 0.45, p < 0.001), along with cybersecurity (β = 0.41, p < 0.001), positively influence BI adoption. The impact of regulatory compliance failed to reach statistical significance with a coefficient of 0.22 (p = 0.07). The success of BI implementation in Jordanian banks relies mainly on technology hardware capabilities, together with internal company resources, yet strict regulations pose obstacles unless they support a bank’s mission. The business solutions identified through this research will help banking leaders and software developers, together with government officials, to improve data-driven decision systems in Jordan’s financial market.https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/22420/BBS_2025_02_Alzubi.pdfbusiness intelligencecyber securitydata analyticsdigital transformatione-bankingIT infrastructure |
| spellingShingle | Mohammad Mahmoud Saleem Alzubi Business Intelligence adoption in Jordanian e-banking: Unveiling key drivers and challenges Banks and Bank Systems business intelligence cyber security data analytics digital transformation e-banking IT infrastructure |
| title | Business Intelligence adoption in Jordanian e-banking: Unveiling key drivers and challenges |
| title_full | Business Intelligence adoption in Jordanian e-banking: Unveiling key drivers and challenges |
| title_fullStr | Business Intelligence adoption in Jordanian e-banking: Unveiling key drivers and challenges |
| title_full_unstemmed | Business Intelligence adoption in Jordanian e-banking: Unveiling key drivers and challenges |
| title_short | Business Intelligence adoption in Jordanian e-banking: Unveiling key drivers and challenges |
| title_sort | business intelligence adoption in jordanian e banking unveiling key drivers and challenges |
| topic | business intelligence cyber security data analytics digital transformation e-banking IT infrastructure |
| url | https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/22420/BBS_2025_02_Alzubi.pdf |
| work_keys_str_mv | AT mohammadmahmoudsaleemalzubi businessintelligenceadoptioninjordanianebankingunveilingkeydriversandchallenges |