APA (7th ed.) Citation

Yang, S., & Arnold, B. C. A Simple Approach for Monitoring Business Service Time Variation. Wiley.

Chicago Style (17th ed.) Citation

Yang, Su-Fen, and Barry C. Arnold. A Simple Approach for Monitoring Business Service Time Variation. Wiley.

MLA (9th ed.) Citation

Yang, Su-Fen, and Barry C. Arnold. A Simple Approach for Monitoring Business Service Time Variation. Wiley.

Warning: These citations may not always be 100% accurate.