Methodology and Diagnostics of Digital Transformation in the Structures of the State Administration
This work is devoted to the study of the methodological aspects for diagnosing the processes of providing e-services in the structures of the state administration and assessing the symmetry for the penetration of digitalization in terms of internal interactions and processes providing content for t...
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| Format: | Article |
| Language: | English |
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University of Economics – Varna
2025-03-01
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| Series: | Business & Management Compass |
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| Online Access: | https://bi.ue-varna.bg/ojs/index.php/bmc/article/view/101 |
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| author | Andriyana Andreeva Oleg Asenov |
| author_facet | Andriyana Andreeva Oleg Asenov |
| author_sort | Andriyana Andreeva |
| collection | DOAJ |
| description |
This work is devoted to the study of the methodological aspects for diagnosing the processes of providing e-services in the structures of the state administration and assessing the symmetry for the penetration of digitalization in terms of internal interactions and processes providing content for the presentation of e-services.
The aim of the study is, on the one hand, to form the methodological foundations for diagnosing the degree of digitalization and establishing the truth of the scientific hypothesis of asymmetry in terms of digital transformation - the provision of external/internal e-services.
The presented research and applied results can be considered as a step towards creating a unified tool for the state administration for assessment and self-assessment of the achieved phase in the process of digital transformation.
The development and implementation of a unified tool for the state administration for assessment and self-assessment of a phase reached in the process of digital transformation would have a significant monitoring effect and can provide an objective information base for taking targeted governmental management decisions
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| format | Article |
| id | doaj-art-a305763db4f143d39f4d725236ebc2a4 |
| institution | Kabale University |
| issn | 3033-0106 |
| language | English |
| publishDate | 2025-03-01 |
| publisher | University of Economics – Varna |
| record_format | Article |
| series | Business & Management Compass |
| spelling | doaj-art-a305763db4f143d39f4d725236ebc2a42025-08-26T08:22:55ZengUniversity of Economics – VarnaBusiness & Management Compass3033-01062025-03-0169110.56065/bxhwv028Methodology and Diagnostics of Digital Transformation in the Structures of the State AdministrationAndriyana Andreeva0https://orcid.org/0000-0001-6632-3695Oleg Asenov1University of Economics VarnaUniversity of Veliko Tarnovo This work is devoted to the study of the methodological aspects for diagnosing the processes of providing e-services in the structures of the state administration and assessing the symmetry for the penetration of digitalization in terms of internal interactions and processes providing content for the presentation of e-services. The aim of the study is, on the one hand, to form the methodological foundations for diagnosing the degree of digitalization and establishing the truth of the scientific hypothesis of asymmetry in terms of digital transformation - the provision of external/internal e-services. The presented research and applied results can be considered as a step towards creating a unified tool for the state administration for assessment and self-assessment of the achieved phase in the process of digital transformation. The development and implementation of a unified tool for the state administration for assessment and self-assessment of a phase reached in the process of digital transformation would have a significant monitoring effect and can provide an objective information base for taking targeted governmental management decisions https://bi.ue-varna.bg/ojs/index.php/bmc/article/view/101Digital transformationSelf-assessmentstate administration360° methodology |
| spellingShingle | Andriyana Andreeva Oleg Asenov Methodology and Diagnostics of Digital Transformation in the Structures of the State Administration Business & Management Compass Digital transformation Self-assessment state administration 360° methodology |
| title | Methodology and Diagnostics of Digital Transformation in the Structures of the State Administration |
| title_full | Methodology and Diagnostics of Digital Transformation in the Structures of the State Administration |
| title_fullStr | Methodology and Diagnostics of Digital Transformation in the Structures of the State Administration |
| title_full_unstemmed | Methodology and Diagnostics of Digital Transformation in the Structures of the State Administration |
| title_short | Methodology and Diagnostics of Digital Transformation in the Structures of the State Administration |
| title_sort | methodology and diagnostics of digital transformation in the structures of the state administration |
| topic | Digital transformation Self-assessment state administration 360° methodology |
| url | https://bi.ue-varna.bg/ojs/index.php/bmc/article/view/101 |
| work_keys_str_mv | AT andriyanaandreeva methodologyanddiagnosticsofdigitaltransformationinthestructuresofthestateadministration AT olegasenov methodologyanddiagnosticsofdigitaltransformationinthestructuresofthestateadministration |