From Text to Vision: Examining How Emotional Expression and Information Consistency Affect Perceived Helpfulness
This study used natural language processing tools and econometric analysis methods to examine the impact of emotional expressions on the helpfulness of online reviews. This study conducts a sentiment analysis of 71,850 reviews collected by Yelp.com in Los Angeles, California, United States, and divi...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
IEEE
2025-01-01
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| Series: | IEEE Access |
| Subjects: | |
| Online Access: | https://ieeexplore.ieee.org/document/10818661/ |
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