Customer requirements and the quality improvement of health care services
Customer oriented approach is at present the most important principle in quality management. It becomes particularly significant in the context of offering the society high standard health care services. The aim of the research presented in the paper is to diagnose the functioning of customer orient...
Saved in:
| Main Author: | |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Faculty of Law and Economic Sciences University of Zielona Góra
2016-12-01
|
| Series: | Management |
| Subjects: | |
| Online Access: | http://www.degruyter.com/view/j/manment.2016.20.issue-2/manment-2015-0073/manment-2015-0073.xml?format=INT |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|