Analytic Hierarchy Process and Its Application in Rural Tourism Service Performance Evaluation

In contemporary China, tourism is being upgraded to a modern service industry and strategic pillar industry. With the rapid development of modern information and communication technology and the continuous refinement of tourism market demand, tourism has entered a new era of smart tourism. Informati...

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Main Author: Shengyi Yang
Format: Article
Language:English
Published: Wiley 2022-01-01
Series:Discrete Dynamics in Nature and Society
Online Access:http://dx.doi.org/10.1155/2022/5302588
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author Shengyi Yang
author_facet Shengyi Yang
author_sort Shengyi Yang
collection DOAJ
description In contemporary China, tourism is being upgraded to a modern service industry and strategic pillar industry. With the rapid development of modern information and communication technology and the continuous refinement of tourism market demand, tourism has entered a new era of smart tourism. Information runs through the whole process of tourism activities and is the key to determine the quality of tourism. Tourism public service is a very important basic support for tourism activities. It is of great significance to meet the diversified needs of tourists and optimize various services and government management functions. Based on the analysis of the connotation of tourism supply chain performance evaluation, this paper constructs a tourism supply chain performance evaluation index system and performance evaluation model suitable for analytic hierarchy process and studies the product price, production capacity, credit, complaint rate, and management level of its upstream tourism supply enterprises. To test the effectiveness of AHP on tourism supply chain performance evaluation, the comprehensive evaluation results and relevant suggestions for improving performance are obtained, which also proves the extensibility of the performance evaluation index system and provides an effective method for improving the performance of each link of China’s tourism industry and tourism service quality.
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spelling doaj-art-a1aaa8a7e30b480eb3b8685f3ec001672025-08-20T03:38:38ZengWileyDiscrete Dynamics in Nature and Society1607-887X2022-01-01202210.1155/2022/5302588Analytic Hierarchy Process and Its Application in Rural Tourism Service Performance EvaluationShengyi Yang0School of Economics and ManagementIn contemporary China, tourism is being upgraded to a modern service industry and strategic pillar industry. With the rapid development of modern information and communication technology and the continuous refinement of tourism market demand, tourism has entered a new era of smart tourism. Information runs through the whole process of tourism activities and is the key to determine the quality of tourism. Tourism public service is a very important basic support for tourism activities. It is of great significance to meet the diversified needs of tourists and optimize various services and government management functions. Based on the analysis of the connotation of tourism supply chain performance evaluation, this paper constructs a tourism supply chain performance evaluation index system and performance evaluation model suitable for analytic hierarchy process and studies the product price, production capacity, credit, complaint rate, and management level of its upstream tourism supply enterprises. To test the effectiveness of AHP on tourism supply chain performance evaluation, the comprehensive evaluation results and relevant suggestions for improving performance are obtained, which also proves the extensibility of the performance evaluation index system and provides an effective method for improving the performance of each link of China’s tourism industry and tourism service quality.http://dx.doi.org/10.1155/2022/5302588
spellingShingle Shengyi Yang
Analytic Hierarchy Process and Its Application in Rural Tourism Service Performance Evaluation
Discrete Dynamics in Nature and Society
title Analytic Hierarchy Process and Its Application in Rural Tourism Service Performance Evaluation
title_full Analytic Hierarchy Process and Its Application in Rural Tourism Service Performance Evaluation
title_fullStr Analytic Hierarchy Process and Its Application in Rural Tourism Service Performance Evaluation
title_full_unstemmed Analytic Hierarchy Process and Its Application in Rural Tourism Service Performance Evaluation
title_short Analytic Hierarchy Process and Its Application in Rural Tourism Service Performance Evaluation
title_sort analytic hierarchy process and its application in rural tourism service performance evaluation
url http://dx.doi.org/10.1155/2022/5302588
work_keys_str_mv AT shengyiyang analytichierarchyprocessanditsapplicationinruraltourismserviceperformanceevaluation