PERCEIVED RISK, PRICE AND ONLINE TRAVEL AGENCIES: DOES PRICE ALWAYS MATTER?

The present study analyzes the influence of price level in the case of onlineshopping for travel services. The methodology used is a quasi experimentdeveloped in the online environment. The analysis is made within groups andfollows three scenarios which depend on the level of brand awareness.Inside...

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Bibliographic Details
Main Authors: Patricea Elena BERTEA, Ovidiu I. MOISESCU
Format: Article
Language:English
Published: Universitaria Press Craiova 2011-01-01
Series:Management & Marketing
Subjects:
Online Access:http://www.mnmk.ro/documents/2011/3_Bertea_Moisescu%20FFF.pdf
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Summary:The present study analyzes the influence of price level in the case of onlineshopping for travel services. The methodology used is a quasi experimentdeveloped in the online environment. The analysis is made within groups andfollows three scenarios which depend on the level of brand awareness.Inside each scenario price takes two levels: similar to competition andsmaller than competition. Results show that price does not have an influenceon all types of perceived risk and that its influence depends also on the brandawareness component.
ISSN:1841-2416