Where best practice pain care and patient expectations for care meet: Exploring patient expectations around chronic pelvic pain, physiotherapy, and the biopsychosocial model of care

Background: Pelvic physiotherapy (PT) is a holistic and evidence-based treatment for chronic pelvic pain (CPP). It is important to understand patient expectations for treatment to improve patient satisfaction and outcomes. The current literature lacks information about patient expectations for CPP p...

Full description

Saved in:
Bibliographic Details
Main Authors: Michelle Hong, Allison Crone, Elza Gashi, Meghan Pietluch, Maddy Reinders, Jayden Uchida, Adriano Nella, Crystal MacKay, Olivia Drodge, Rachael Bosma
Format: Article
Language:English
Published: SAGE Publishing 2025-06-01
Series:Women's Health
Online Access:https://doi.org/10.1177/17455057251349626
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1849418219755929600
author Michelle Hong
Allison Crone
Elza Gashi
Meghan Pietluch
Maddy Reinders
Jayden Uchida
Adriano Nella
Crystal MacKay
Olivia Drodge
Rachael Bosma
author_facet Michelle Hong
Allison Crone
Elza Gashi
Meghan Pietluch
Maddy Reinders
Jayden Uchida
Adriano Nella
Crystal MacKay
Olivia Drodge
Rachael Bosma
author_sort Michelle Hong
collection DOAJ
description Background: Pelvic physiotherapy (PT) is a holistic and evidence-based treatment for chronic pelvic pain (CPP). It is important to understand patient expectations for treatment to improve patient satisfaction and outcomes. The current literature lacks information about patient expectations for CPP pelvic PT. Objectives: To describe the expectations around treatment and the role of pelvic PT for patients with CPP. Design: We conducted a qualitative study and interviewed 10 participants who were on the waitlist for CPP PT at Women’s College Hospital in Toronto, ON, about CPP and pelvic PT. Methods: We recruited patients on the pelvic pain PT waitlist who were assigned female at birth, 18 years of age or older, diagnosed with CPP for more than 6 months. The 1 -h long interviews were conducted via Zoom by two PT students before being transcribed with NVivo. Inductive content analysis was used to create themes and categorize the participant data. Results: We describe three main themes to convey the experiences of participants living with CPP and their expectations for pelvic PT: (1) Expectations are clouded by a lack of understanding, (2) Pelvic PT will provide a new way to get relief, and (3) My role is to be open to try new things. Conclusions: Pelvic PT should incorporate education regarding CPP, strong therapeutic alliance with the patient, effective communication, and integration of the biopsychosocial approach to care to better meet patient expectations and improve quality of care. This study highlights the critical importance of providing patients with consistent, accurate, and comprehensive education on CPP, pain treatment and self-management strategies, and the role of pelvic PT. By delivering this foundational knowledge early in the patient’s treatment plan, we can influence patient expectations, enhance both patient engagement and outcomes in pelvic PT, leading to a more holistic, informed, and effective approach to patient care.
format Article
id doaj-art-a0e9efd11453474cac84978fa8268564
institution Kabale University
issn 1745-5065
language English
publishDate 2025-06-01
publisher SAGE Publishing
record_format Article
series Women's Health
spelling doaj-art-a0e9efd11453474cac84978fa82685642025-08-20T03:32:31ZengSAGE PublishingWomen's Health1745-50652025-06-012110.1177/17455057251349626Where best practice pain care and patient expectations for care meet: Exploring patient expectations around chronic pelvic pain, physiotherapy, and the biopsychosocial model of careMichelle Hong0Allison Crone1Elza Gashi2Meghan Pietluch3Maddy Reinders4Jayden Uchida5Adriano Nella6Crystal MacKay7Olivia Drodge8Rachael Bosma9Department of Physical Therapy, University of Toronto, ON, CanadaDepartment of Physical Therapy, University of Toronto, ON, CanadaDepartment of Physical Therapy, University of Toronto, ON, CanadaDepartment of Physical Therapy, University of Toronto, ON, CanadaDepartment of Physical Therapy, University of Toronto, ON, CanadaDepartment of Physical Therapy, University of Toronto, ON, CanadaWomen’s College Hospital, Toronto Academic Pain Medicine Institute, ON, CanadaDepartment of Physical Therapy, University of Toronto, ON, CanadaWomen’s College Hospital, Toronto Academic Pain Medicine Institute, ON, CanadaWomen’s College Hospital, Toronto Academic Pain Medicine Institute, ON, CanadaBackground: Pelvic physiotherapy (PT) is a holistic and evidence-based treatment for chronic pelvic pain (CPP). It is important to understand patient expectations for treatment to improve patient satisfaction and outcomes. The current literature lacks information about patient expectations for CPP pelvic PT. Objectives: To describe the expectations around treatment and the role of pelvic PT for patients with CPP. Design: We conducted a qualitative study and interviewed 10 participants who were on the waitlist for CPP PT at Women’s College Hospital in Toronto, ON, about CPP and pelvic PT. Methods: We recruited patients on the pelvic pain PT waitlist who were assigned female at birth, 18 years of age or older, diagnosed with CPP for more than 6 months. The 1 -h long interviews were conducted via Zoom by two PT students before being transcribed with NVivo. Inductive content analysis was used to create themes and categorize the participant data. Results: We describe three main themes to convey the experiences of participants living with CPP and their expectations for pelvic PT: (1) Expectations are clouded by a lack of understanding, (2) Pelvic PT will provide a new way to get relief, and (3) My role is to be open to try new things. Conclusions: Pelvic PT should incorporate education regarding CPP, strong therapeutic alliance with the patient, effective communication, and integration of the biopsychosocial approach to care to better meet patient expectations and improve quality of care. This study highlights the critical importance of providing patients with consistent, accurate, and comprehensive education on CPP, pain treatment and self-management strategies, and the role of pelvic PT. By delivering this foundational knowledge early in the patient’s treatment plan, we can influence patient expectations, enhance both patient engagement and outcomes in pelvic PT, leading to a more holistic, informed, and effective approach to patient care.https://doi.org/10.1177/17455057251349626
spellingShingle Michelle Hong
Allison Crone
Elza Gashi
Meghan Pietluch
Maddy Reinders
Jayden Uchida
Adriano Nella
Crystal MacKay
Olivia Drodge
Rachael Bosma
Where best practice pain care and patient expectations for care meet: Exploring patient expectations around chronic pelvic pain, physiotherapy, and the biopsychosocial model of care
Women's Health
title Where best practice pain care and patient expectations for care meet: Exploring patient expectations around chronic pelvic pain, physiotherapy, and the biopsychosocial model of care
title_full Where best practice pain care and patient expectations for care meet: Exploring patient expectations around chronic pelvic pain, physiotherapy, and the biopsychosocial model of care
title_fullStr Where best practice pain care and patient expectations for care meet: Exploring patient expectations around chronic pelvic pain, physiotherapy, and the biopsychosocial model of care
title_full_unstemmed Where best practice pain care and patient expectations for care meet: Exploring patient expectations around chronic pelvic pain, physiotherapy, and the biopsychosocial model of care
title_short Where best practice pain care and patient expectations for care meet: Exploring patient expectations around chronic pelvic pain, physiotherapy, and the biopsychosocial model of care
title_sort where best practice pain care and patient expectations for care meet exploring patient expectations around chronic pelvic pain physiotherapy and the biopsychosocial model of care
url https://doi.org/10.1177/17455057251349626
work_keys_str_mv AT michellehong wherebestpracticepaincareandpatientexpectationsforcaremeetexploringpatientexpectationsaroundchronicpelvicpainphysiotherapyandthebiopsychosocialmodelofcare
AT allisoncrone wherebestpracticepaincareandpatientexpectationsforcaremeetexploringpatientexpectationsaroundchronicpelvicpainphysiotherapyandthebiopsychosocialmodelofcare
AT elzagashi wherebestpracticepaincareandpatientexpectationsforcaremeetexploringpatientexpectationsaroundchronicpelvicpainphysiotherapyandthebiopsychosocialmodelofcare
AT meghanpietluch wherebestpracticepaincareandpatientexpectationsforcaremeetexploringpatientexpectationsaroundchronicpelvicpainphysiotherapyandthebiopsychosocialmodelofcare
AT maddyreinders wherebestpracticepaincareandpatientexpectationsforcaremeetexploringpatientexpectationsaroundchronicpelvicpainphysiotherapyandthebiopsychosocialmodelofcare
AT jaydenuchida wherebestpracticepaincareandpatientexpectationsforcaremeetexploringpatientexpectationsaroundchronicpelvicpainphysiotherapyandthebiopsychosocialmodelofcare
AT adrianonella wherebestpracticepaincareandpatientexpectationsforcaremeetexploringpatientexpectationsaroundchronicpelvicpainphysiotherapyandthebiopsychosocialmodelofcare
AT crystalmackay wherebestpracticepaincareandpatientexpectationsforcaremeetexploringpatientexpectationsaroundchronicpelvicpainphysiotherapyandthebiopsychosocialmodelofcare
AT oliviadrodge wherebestpracticepaincareandpatientexpectationsforcaremeetexploringpatientexpectationsaroundchronicpelvicpainphysiotherapyandthebiopsychosocialmodelofcare
AT rachaelbosma wherebestpracticepaincareandpatientexpectationsforcaremeetexploringpatientexpectationsaroundchronicpelvicpainphysiotherapyandthebiopsychosocialmodelofcare