Consumer acceptance of halal food traceability systems: a novel integrated approach using modified UTAUT and DeLone & McLean models to promote sustainable food supply chain practices
With the growing demand for sustainable and transparent food supply chains, consumer awareness of Halal integrity is rising, highlighting the need for a Halal food traceability system to enhance consumer confidence by providing detailed production information. However, the factors influencing consum...
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| Format: | Article |
| Language: | English |
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Elsevier
2025-06-01
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| Series: | Cleaner Logistics and Supply Chain |
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| Online Access: | http://www.sciencedirect.com/science/article/pii/S2772390925000253 |
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| author | Aries Susanty Nia Budi Puspitasari Ferry Jie Fauzan Akbar Akhsan Sumunar Jati |
| author_facet | Aries Susanty Nia Budi Puspitasari Ferry Jie Fauzan Akbar Akhsan Sumunar Jati |
| author_sort | Aries Susanty |
| collection | DOAJ |
| description | With the growing demand for sustainable and transparent food supply chains, consumer awareness of Halal integrity is rising, highlighting the need for a Halal food traceability system to enhance consumer confidence by providing detailed production information. However, the factors influencing consumer acceptance of such systems in Indonesia remain unclear. This study addresses three key objectives: (1) assessing consumer intention to use a Halal food traceability system; (2) exploring the relationships between system quality, information quality, service quality, performance expectancy, effort expectancy, social influence, and trust and consumer behavioural intention; and (3) evaluating the effectiveness of an integrated model combining the modified Unified Theory of Acceptance and Use of Technology (UTAUT) and the DeLone & McLean Information System Success Model (D&M IS Success Model) in understanding consumer intention. This study develops and tests three models through an online survey conducted in 2023, targeting individuals aged 17–42 with a significant interest in Halal food products. The results from 255 respondents indicate a strong interest in adopting the system, with performance expectancy, effort expectancy, social influence, and trust identified as key drivers of consumer intention. These findings offer valuable insights for Halal industry managers to enhance traceability and transparency in the food supply chain, promoting more efficient and ethical food production systems. This research could contribute to clean, green, sustainable, and low-carbon logistics and supply chain management by addressing the increased demand for traceability systems, which help track the Halal status of products and promote various sustainability factors, including process efficiency, waste reduction, and carbon footprint minimization. |
| format | Article |
| id | doaj-art-a070528e2fd146d08bb38ec2fa90a417 |
| institution | Kabale University |
| issn | 2772-3909 |
| language | English |
| publishDate | 2025-06-01 |
| publisher | Elsevier |
| record_format | Article |
| series | Cleaner Logistics and Supply Chain |
| spelling | doaj-art-a070528e2fd146d08bb38ec2fa90a4172025-08-20T03:47:02ZengElsevierCleaner Logistics and Supply Chain2772-39092025-06-011510022610.1016/j.clscn.2025.100226Consumer acceptance of halal food traceability systems: a novel integrated approach using modified UTAUT and DeLone & McLean models to promote sustainable food supply chain practicesAries Susanty0Nia Budi Puspitasari1Ferry Jie2Fauzan Akbar Akhsan3Sumunar Jati4Department of Industrial Engineering, Diponegoro University, Tembalang, Semarang, Indonesia; Corresponding author.Department of Industrial Engineering, Diponegoro University, Tembalang, Semarang, IndonesiaSchool of Business and Law, Edith Cowan University, Perth, AustraliaDepartment of Industrial Engineering, Diponegoro University, Tembalang, Semarang, IndonesiaFood, Drug and Cosmetics Assessment Agency, IndonesiaWith the growing demand for sustainable and transparent food supply chains, consumer awareness of Halal integrity is rising, highlighting the need for a Halal food traceability system to enhance consumer confidence by providing detailed production information. However, the factors influencing consumer acceptance of such systems in Indonesia remain unclear. This study addresses three key objectives: (1) assessing consumer intention to use a Halal food traceability system; (2) exploring the relationships between system quality, information quality, service quality, performance expectancy, effort expectancy, social influence, and trust and consumer behavioural intention; and (3) evaluating the effectiveness of an integrated model combining the modified Unified Theory of Acceptance and Use of Technology (UTAUT) and the DeLone & McLean Information System Success Model (D&M IS Success Model) in understanding consumer intention. This study develops and tests three models through an online survey conducted in 2023, targeting individuals aged 17–42 with a significant interest in Halal food products. The results from 255 respondents indicate a strong interest in adopting the system, with performance expectancy, effort expectancy, social influence, and trust identified as key drivers of consumer intention. These findings offer valuable insights for Halal industry managers to enhance traceability and transparency in the food supply chain, promoting more efficient and ethical food production systems. This research could contribute to clean, green, sustainable, and low-carbon logistics and supply chain management by addressing the increased demand for traceability systems, which help track the Halal status of products and promote various sustainability factors, including process efficiency, waste reduction, and carbon footprint minimization.http://www.sciencedirect.com/science/article/pii/S2772390925000253Behavioral intentionD&M IS success modelHalal food traceability systemUTAUT |
| spellingShingle | Aries Susanty Nia Budi Puspitasari Ferry Jie Fauzan Akbar Akhsan Sumunar Jati Consumer acceptance of halal food traceability systems: a novel integrated approach using modified UTAUT and DeLone & McLean models to promote sustainable food supply chain practices Cleaner Logistics and Supply Chain Behavioral intention D&M IS success model Halal food traceability system UTAUT |
| title | Consumer acceptance of halal food traceability systems: a novel integrated approach using modified UTAUT and DeLone & McLean models to promote sustainable food supply chain practices |
| title_full | Consumer acceptance of halal food traceability systems: a novel integrated approach using modified UTAUT and DeLone & McLean models to promote sustainable food supply chain practices |
| title_fullStr | Consumer acceptance of halal food traceability systems: a novel integrated approach using modified UTAUT and DeLone & McLean models to promote sustainable food supply chain practices |
| title_full_unstemmed | Consumer acceptance of halal food traceability systems: a novel integrated approach using modified UTAUT and DeLone & McLean models to promote sustainable food supply chain practices |
| title_short | Consumer acceptance of halal food traceability systems: a novel integrated approach using modified UTAUT and DeLone & McLean models to promote sustainable food supply chain practices |
| title_sort | consumer acceptance of halal food traceability systems a novel integrated approach using modified utaut and delone amp mclean models to promote sustainable food supply chain practices |
| topic | Behavioral intention D&M IS success model Halal food traceability system UTAUT |
| url | http://www.sciencedirect.com/science/article/pii/S2772390925000253 |
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