How experienced nurses think and act in supporting patient learning: an interview study

Abstract Background Patients’ knowledge and participation are essential for safe care. Nurses must enhance their pedagogical knowledge and skills to support patients to understand their health and become active partners in care. Pedagogical activities were implemented in a specialist nursing program...

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Main Authors: Tina Gustavell, Charlotte Silén, Lena-Marie Petersson, Lena Engqvist Boman
Format: Article
Language:English
Published: BMC 2025-07-01
Series:BMC Nursing
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Online Access:https://doi.org/10.1186/s12912-025-03542-7
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author Tina Gustavell
Charlotte Silén
Lena-Marie Petersson
Lena Engqvist Boman
author_facet Tina Gustavell
Charlotte Silén
Lena-Marie Petersson
Lena Engqvist Boman
author_sort Tina Gustavell
collection DOAJ
description Abstract Background Patients’ knowledge and participation are essential for safe care. Nurses must enhance their pedagogical knowledge and skills to support patients to understand their health and become active partners in care. Pedagogical activities were implemented in a specialist nursing program to support this learning. The aim of this study was to explore experienced nurses’ understanding of the meaning of pedagogical encounters with patients in cancer care, as well as how they think and act during these encounters to support patients’ learning. Methods Interpretative qualitative study using individual interviews with nurses (n = 8) undergoing specialist training. An interview guide along with the nurses’ written assignments during the specialist training were used to aid the interview. Data were analysed using reflexive thematic analysis. Results The nurses’ understanding of the meaning of pedagogical encounters with patients in cancer care could be described by one overarching theme “A holistic approach to support patients learning” and five sub-themes: “Supporting patient learning through pedagogical awareness”, “Creating an atmosphere of trust”, “Forming mutual understanding and participation”, “Using personal characteristics and experiences”, and “Engaging in continuous learning and team collaboration”. The nurses’ overarching goal with the pedagogical encounter was to support patients to understand and cope with their situation. They used strategies like active listening, observing non-verbal cues, and seeking feedback to create a supportive, person-centred learning environment. Theoretical knowledge enhanced their awareness of diverse learning methods and how to tailor nursing interactions to individual needs. Still, they emphasized the importance of personal characteristics and experiences over theoretical knowledge, where self-awareness, empathy, and human insight is vital. Conclusion The nurses’ thoughts and actions in their encounters with patients were supported by what they had experienced and studied about learning in the program, their competencies in nursing, and most strongly their own personal qualities and experiences. These are all important sources to support patient learning, but we want to forward the importance of including pedagogical knowledge and practice in health care education. Future research should explore how theoretical knowledge in pedagogy can be better integrated into practice. Clinical trial number Not applicable.
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spelling doaj-art-a02a02e736b84d7d9171eb3a5ffe25802025-08-20T04:01:56ZengBMCBMC Nursing1472-69552025-07-0124111110.1186/s12912-025-03542-7How experienced nurses think and act in supporting patient learning: an interview studyTina Gustavell0Charlotte Silén1Lena-Marie Petersson2Lena Engqvist Boman3Department of Neurobiology, Care Sciences and Society, Division of Nursing, Karolinska InstitutetDepartment of Learning, Informatics, Management and Ethics, Karolinska InstitutetDepartment of Neurobiology, Care Sciences and Society, Division of Nursing, Karolinska InstitutetDepartment of Neurobiology, Care Sciences and Society, Division of Nursing, Karolinska InstitutetAbstract Background Patients’ knowledge and participation are essential for safe care. Nurses must enhance their pedagogical knowledge and skills to support patients to understand their health and become active partners in care. Pedagogical activities were implemented in a specialist nursing program to support this learning. The aim of this study was to explore experienced nurses’ understanding of the meaning of pedagogical encounters with patients in cancer care, as well as how they think and act during these encounters to support patients’ learning. Methods Interpretative qualitative study using individual interviews with nurses (n = 8) undergoing specialist training. An interview guide along with the nurses’ written assignments during the specialist training were used to aid the interview. Data were analysed using reflexive thematic analysis. Results The nurses’ understanding of the meaning of pedagogical encounters with patients in cancer care could be described by one overarching theme “A holistic approach to support patients learning” and five sub-themes: “Supporting patient learning through pedagogical awareness”, “Creating an atmosphere of trust”, “Forming mutual understanding and participation”, “Using personal characteristics and experiences”, and “Engaging in continuous learning and team collaboration”. The nurses’ overarching goal with the pedagogical encounter was to support patients to understand and cope with their situation. They used strategies like active listening, observing non-verbal cues, and seeking feedback to create a supportive, person-centred learning environment. Theoretical knowledge enhanced their awareness of diverse learning methods and how to tailor nursing interactions to individual needs. Still, they emphasized the importance of personal characteristics and experiences over theoretical knowledge, where self-awareness, empathy, and human insight is vital. Conclusion The nurses’ thoughts and actions in their encounters with patients were supported by what they had experienced and studied about learning in the program, their competencies in nursing, and most strongly their own personal qualities and experiences. These are all important sources to support patient learning, but we want to forward the importance of including pedagogical knowledge and practice in health care education. Future research should explore how theoretical knowledge in pedagogy can be better integrated into practice. Clinical trial number Not applicable.https://doi.org/10.1186/s12912-025-03542-7Cancer careNursingPatient learningPatient participationPedagogical knowledgePedagogical encounters
spellingShingle Tina Gustavell
Charlotte Silén
Lena-Marie Petersson
Lena Engqvist Boman
How experienced nurses think and act in supporting patient learning: an interview study
BMC Nursing
Cancer care
Nursing
Patient learning
Patient participation
Pedagogical knowledge
Pedagogical encounters
title How experienced nurses think and act in supporting patient learning: an interview study
title_full How experienced nurses think and act in supporting patient learning: an interview study
title_fullStr How experienced nurses think and act in supporting patient learning: an interview study
title_full_unstemmed How experienced nurses think and act in supporting patient learning: an interview study
title_short How experienced nurses think and act in supporting patient learning: an interview study
title_sort how experienced nurses think and act in supporting patient learning an interview study
topic Cancer care
Nursing
Patient learning
Patient participation
Pedagogical knowledge
Pedagogical encounters
url https://doi.org/10.1186/s12912-025-03542-7
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