Investigate the link between workplace dynamics and job satisfaction among Saudi pharmacists

Background: Job satisfaction is a critical factor influencing employee performance, motivation, and retention in healthcare, particularly among pharmacists. Positive workplace relationships and psychological well-being are essential contributors to job satisfaction, yet little is known about how the...

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Main Authors: Saleha Iqbal, Syeda Samreen Fatima, Faiza Zubair, Asma Imran, Surayya Jamal, Abdul Malik Mujahid, Gurumurthy Ramaiah, Mustafa Al-Hamzi
Format: Article
Language:English
Published: Taylor & Francis Group 2025-12-01
Series:Journal of Pharmaceutical Policy and Practice
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Online Access:https://www.tandfonline.com/doi/10.1080/20523211.2025.2527410
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author Saleha Iqbal
Syeda Samreen Fatima
Faiza Zubair
Asma Imran
Surayya Jamal
Abdul Malik Mujahid
Gurumurthy Ramaiah
Mustafa Al-Hamzi
author_facet Saleha Iqbal
Syeda Samreen Fatima
Faiza Zubair
Asma Imran
Surayya Jamal
Abdul Malik Mujahid
Gurumurthy Ramaiah
Mustafa Al-Hamzi
author_sort Saleha Iqbal
collection DOAJ
description Background: Job satisfaction is a critical factor influencing employee performance, motivation, and retention in healthcare, particularly among pharmacists. Positive workplace relationships and psychological well-being are essential contributors to job satisfaction, yet little is known about how these dynamics function in Saudi Arabia. This study investigates the link between workplace relationships and job satisfaction among Saudi pharmacists. It examines psychological well-being as a mediator and personality traits as a moderator in this connection.Method: A cross-sectional quantitative design was adopted. Data were collected from 384 licensed pharmacists in Tabuk, Saudi Arabia, by using the Workplace relationship quality questionnaire (WRQ), Job satisfaction survey (JSS), Positive and negative affect schedule (PANAS), and HEXACO personality inventory. SPSS and Hayes’ PROCESS macro were used for statistical analysis.Results: Workplace relationships positively correlated with psychological well-being (r = .52, p < .01) and job satisfaction (r = .45, p < .01). Mediation analysis confirmed psychological well-being fully mediated the connection between workplace relationships and job satisfaction (β = 0.23, 95% CI [0.12, 0.34]). Conscientiousness negatively moderated this connection (β = −0.18, p = .005).Conclusion: The findings underscore the importance of cultivating strong workplace relationships and promoting psychological well-being to enhance pharmacist job satisfaction. Personality traits should also be considered in workforce planning to optimise job fit and satisfaction.
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spelling doaj-art-9f8e68ffc01a45ff8de37b522669eceb2025-08-20T03:15:26ZengTaylor & Francis GroupJournal of Pharmaceutical Policy and Practice2052-32112025-12-0118110.1080/20523211.2025.2527410Investigate the link between workplace dynamics and job satisfaction among Saudi pharmacistsSaleha Iqbal0Syeda Samreen Fatima1Faiza Zubair2Asma Imran3Surayya Jamal4Abdul Malik Mujahid5Gurumurthy Ramaiah6Mustafa Al-Hamzi7Centre for Research in Psychology and Human Well-Being, Universiti Kebangsaan MalaysiaDepartment of Psychology, University of Southern Punjab, Multan, PakistanDepartment of Education Childhood and Youth Studies, Canterbury Christ Church University, UKDepartment of Management Sciences, COMSATS University Islamabad Lahore Campus, Lahore, PakistanAbdul Wali Khan University, Mardan, PakistanDepartment of Plastic Surgery, D.G Khan Medical College, PakistanFDRE Technical and Vocational Training Institute, Addis Ababa, EthiopiaDepartment of English, Hajjah University, YemenBackground: Job satisfaction is a critical factor influencing employee performance, motivation, and retention in healthcare, particularly among pharmacists. Positive workplace relationships and psychological well-being are essential contributors to job satisfaction, yet little is known about how these dynamics function in Saudi Arabia. This study investigates the link between workplace relationships and job satisfaction among Saudi pharmacists. It examines psychological well-being as a mediator and personality traits as a moderator in this connection.Method: A cross-sectional quantitative design was adopted. Data were collected from 384 licensed pharmacists in Tabuk, Saudi Arabia, by using the Workplace relationship quality questionnaire (WRQ), Job satisfaction survey (JSS), Positive and negative affect schedule (PANAS), and HEXACO personality inventory. SPSS and Hayes’ PROCESS macro were used for statistical analysis.Results: Workplace relationships positively correlated with psychological well-being (r = .52, p < .01) and job satisfaction (r = .45, p < .01). Mediation analysis confirmed psychological well-being fully mediated the connection between workplace relationships and job satisfaction (β = 0.23, 95% CI [0.12, 0.34]). Conscientiousness negatively moderated this connection (β = −0.18, p = .005).Conclusion: The findings underscore the importance of cultivating strong workplace relationships and promoting psychological well-being to enhance pharmacist job satisfaction. Personality traits should also be considered in workforce planning to optimise job fit and satisfaction.https://www.tandfonline.com/doi/10.1080/20523211.2025.2527410Workplace dynamicsjob satisfactionpsychological well-beingpharmacist
spellingShingle Saleha Iqbal
Syeda Samreen Fatima
Faiza Zubair
Asma Imran
Surayya Jamal
Abdul Malik Mujahid
Gurumurthy Ramaiah
Mustafa Al-Hamzi
Investigate the link between workplace dynamics and job satisfaction among Saudi pharmacists
Journal of Pharmaceutical Policy and Practice
Workplace dynamics
job satisfaction
psychological well-being
pharmacist
title Investigate the link between workplace dynamics and job satisfaction among Saudi pharmacists
title_full Investigate the link between workplace dynamics and job satisfaction among Saudi pharmacists
title_fullStr Investigate the link between workplace dynamics and job satisfaction among Saudi pharmacists
title_full_unstemmed Investigate the link between workplace dynamics and job satisfaction among Saudi pharmacists
title_short Investigate the link between workplace dynamics and job satisfaction among Saudi pharmacists
title_sort investigate the link between workplace dynamics and job satisfaction among saudi pharmacists
topic Workplace dynamics
job satisfaction
psychological well-being
pharmacist
url https://www.tandfonline.com/doi/10.1080/20523211.2025.2527410
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