Customer Continuance Usage of Digital Banking: A Systematic Review of Influencing Factors
Customer loyalty plays a crucial role in sustaining banking revenue and long-term growth. This study presents a systematic review that aims to provide insights for future studies about the trends of digital banking continuance usage intention. Using Population-Intervention-Comparison-Outcome-Time-Qu...
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| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Informatics Department, Faculty of Computer Science Bina Darma University
2025-06-01
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| Series: | Journal of Information Systems and Informatics |
| Subjects: | |
| Online Access: | https://journal-isi.org/index.php/isi/article/view/1151 |
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