Enhancing the Usability of ITG Virtual Tour Website Through UI/UX Design Using the Five Planes Method

The virtual tour website in higher education significantly enhances campus information accessibility; yet, the poor usability of the ITG Virtual Tour website leads to a subpar user experience. This research offers a redesign of the UI/UX utilizing the Five Planes technique, which prioritizes clarit...

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Main Authors: Ridwan Setiawan, Muhamad Faturrahman, Yosep Septiana, Dewi Tresnawati, Ade Sutedi
Format: Article
Language:English
Published: Center for Research and Community Service, Institut Informatika Indonesia Surabaya 2025-07-01
Series:Teknika
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Online Access:https://ejournal.ikado.ac.id/index.php/teknika/article/view/1227
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author Ridwan Setiawan
Muhamad Faturrahman
Yosep Septiana
Dewi Tresnawati
Ade Sutedi
author_facet Ridwan Setiawan
Muhamad Faturrahman
Yosep Septiana
Dewi Tresnawati
Ade Sutedi
author_sort Ridwan Setiawan
collection DOAJ
description The virtual tour website in higher education significantly enhances campus information accessibility; yet, the poor usability of the ITG Virtual Tour website leads to a subpar user experience. This research offers a redesign of the UI/UX utilizing the Five Planes technique, which prioritizes clarity in information and navigation. A System Usability Scale (SUS) was employed to evaluate the site's usability prior to and after the redesign, adhering to the five stages of The Five Planes: Strategy, Scope, Structure, Skeleton, and Surface. The test findings indicated that the initial SUS score of 51.17 (classified as "poor") rose to 74.7 (classified as "good") following the installation of the revised design, demonstrating a substantial enhancement in usability and user satisfaction. This study contributes by demonstrating how the Five Planes method can be effectively applied in the academic context to improve the usability of virtual tour websites, offering a structured framework that can be adopted by other institutions seeking similar improvements.
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institution OA Journals
issn 2549-8037
2549-8045
language English
publishDate 2025-07-01
publisher Center for Research and Community Service, Institut Informatika Indonesia Surabaya
record_format Article
series Teknika
spelling doaj-art-9f277d7562184ce28b8d98a9b5e853652025-08-20T02:37:43ZengCenter for Research and Community Service, Institut Informatika Indonesia SurabayaTeknika2549-80372549-80452025-07-0114210.34148/teknika.v14i2.1227Enhancing the Usability of ITG Virtual Tour Website Through UI/UX Design Using the Five Planes MethodRidwan SetiawanMuhamad FaturrahmanYosep SeptianaDewi TresnawatiAde Sutedi The virtual tour website in higher education significantly enhances campus information accessibility; yet, the poor usability of the ITG Virtual Tour website leads to a subpar user experience. This research offers a redesign of the UI/UX utilizing the Five Planes technique, which prioritizes clarity in information and navigation. A System Usability Scale (SUS) was employed to evaluate the site's usability prior to and after the redesign, adhering to the five stages of The Five Planes: Strategy, Scope, Structure, Skeleton, and Surface. The test findings indicated that the initial SUS score of 51.17 (classified as "poor") rose to 74.7 (classified as "good") following the installation of the revised design, demonstrating a substantial enhancement in usability and user satisfaction. This study contributes by demonstrating how the Five Planes method can be effectively applied in the academic context to improve the usability of virtual tour websites, offering a structured framework that can be adopted by other institutions seeking similar improvements. https://ejournal.ikado.ac.id/index.php/teknika/article/view/1227Navigation SystemSystem Usability ScaleThe Five Planes MethodUI/UX DesignVirtual Tour
spellingShingle Ridwan Setiawan
Muhamad Faturrahman
Yosep Septiana
Dewi Tresnawati
Ade Sutedi
Enhancing the Usability of ITG Virtual Tour Website Through UI/UX Design Using the Five Planes Method
Teknika
Navigation System
System Usability Scale
The Five Planes Method
UI/UX Design
Virtual Tour
title Enhancing the Usability of ITG Virtual Tour Website Through UI/UX Design Using the Five Planes Method
title_full Enhancing the Usability of ITG Virtual Tour Website Through UI/UX Design Using the Five Planes Method
title_fullStr Enhancing the Usability of ITG Virtual Tour Website Through UI/UX Design Using the Five Planes Method
title_full_unstemmed Enhancing the Usability of ITG Virtual Tour Website Through UI/UX Design Using the Five Planes Method
title_short Enhancing the Usability of ITG Virtual Tour Website Through UI/UX Design Using the Five Planes Method
title_sort enhancing the usability of itg virtual tour website through ui ux design using the five planes method
topic Navigation System
System Usability Scale
The Five Planes Method
UI/UX Design
Virtual Tour
url https://ejournal.ikado.ac.id/index.php/teknika/article/view/1227
work_keys_str_mv AT ridwansetiawan enhancingtheusabilityofitgvirtualtourwebsitethroughuiuxdesignusingthefiveplanesmethod
AT muhamadfaturrahman enhancingtheusabilityofitgvirtualtourwebsitethroughuiuxdesignusingthefiveplanesmethod
AT yosepseptiana enhancingtheusabilityofitgvirtualtourwebsitethroughuiuxdesignusingthefiveplanesmethod
AT dewitresnawati enhancingtheusabilityofitgvirtualtourwebsitethroughuiuxdesignusingthefiveplanesmethod
AT adesutedi enhancingtheusabilityofitgvirtualtourwebsitethroughuiuxdesignusingthefiveplanesmethod