“It’s nothing personal”: understanding barriers to relational harm reduction practices during inpatient hospitalization

Abstract Background People who use drugs (PWUD) have a higher incidence of infectious complications that require medical interventions only available in hospital settings. Hospitalizations for PWUD are also more likely to result in patient directed discharge (PDD) before completing medical treatment...

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Main Authors: Kelsey Leon, Rachel Weger, Nate Weinstock, Raagini Jawa, J. Deanna Wilson
Format: Article
Language:English
Published: BMC 2025-06-01
Series:Harm Reduction Journal
Online Access:https://doi.org/10.1186/s12954-025-01240-w
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author Kelsey Leon
Rachel Weger
Nate Weinstock
Raagini Jawa
J. Deanna Wilson
author_facet Kelsey Leon
Rachel Weger
Nate Weinstock
Raagini Jawa
J. Deanna Wilson
author_sort Kelsey Leon
collection DOAJ
description Abstract Background People who use drugs (PWUD) have a higher incidence of infectious complications that require medical interventions only available in hospital settings. Hospitalizations for PWUD are also more likely to result in patient directed discharge (PDD) before completing medical treatment. Stigma directed at PWUD pressurizes and shapes clinical encounters, leading to poor communication between patient and provider. We explore how the relational philosophy of harm reduction – the premise that building relationships rooted in compassion and respect, as opposed to a transactional encounter – can redress the harms and communication barriers between PWUD and healthcare providers in the hospital setting. Methods We recruited sixteen patients (achieving thematic saturation) with substance use disorder during their hospital stay at a large academic medical center with an urban, suburban, and rural referral base. Interviews were semi-structured, and focused on assessing patient knowledge and experiences of accessing harm reduction services and medical care. Interviews were transcribed verbatim and analyzed using content and thematic analysis. Findings When discussing patient experiences accessing medical care, three key themes emerged from our interviews about their hospital experiences: 1) providers disregard for social contexts of PWUD, 2) providers withholding care because of patient’s substance use, 3) patients viewed in negative or pejorative ways because of their addiction. All participants reported experienced or anticipated stigma related to drug use. Our participants described avoiding seeking medical care and developing strategies to deal with anticipated and experienced stigma; some reported their minimization of physical complaints due to providers’ focus on their substance use as well as medical care being withheld because of their substance use. Three themes emerged around experiences of care that conferred dignity and autonomy: 1) experience dignity in and through use and access of harm reduction services, 2) peer support as a tool to model for relational harm reduction 3) harm reduction as community care (leveraging a responsibility to look out for others). Participants identified these social supports as giving them hope and motivation around their own health goals. Conclusion Our findings emphasize that healthcare settings remain challenging for PWUD. Patients describe how stigmatizing beliefs impact clinical reasoning and bleed into negative healthcare experiences and lower quality of care. The foundational principles of harm reduction – appreciating the social contexts in which individuals use drugs and the dignity in survival strategies – offer pathways for therapeutic communication between patients and providers.
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spelling doaj-art-9f105e148aec468fa7e4ab74bb3f7bfe2025-08-20T02:06:21ZengBMCHarm Reduction Journal1477-75172025-06-012211910.1186/s12954-025-01240-w“It’s nothing personal”: understanding barriers to relational harm reduction practices during inpatient hospitalizationKelsey Leon0Rachel Weger1Nate Weinstock2Raagini Jawa3J. Deanna Wilson4Department of Family Medicine and Community Health, Perelman School of Medicine, Penn Presbyterian Medical CenterUniversity of Pittsburgh School of MedicineCenter for Research on Healthcare, Division of General Internal Medicine, Department of Medicine, University of Pittsburgh School of MedicineCenter for Research on Healthcare, Division of General Internal Medicine, Department of Medicine, University of Pittsburgh School of MedicineDepartment of Family Medicine and Community Health, Perelman School of Medicine, Penn Presbyterian Medical CenterAbstract Background People who use drugs (PWUD) have a higher incidence of infectious complications that require medical interventions only available in hospital settings. Hospitalizations for PWUD are also more likely to result in patient directed discharge (PDD) before completing medical treatment. Stigma directed at PWUD pressurizes and shapes clinical encounters, leading to poor communication between patient and provider. We explore how the relational philosophy of harm reduction – the premise that building relationships rooted in compassion and respect, as opposed to a transactional encounter – can redress the harms and communication barriers between PWUD and healthcare providers in the hospital setting. Methods We recruited sixteen patients (achieving thematic saturation) with substance use disorder during their hospital stay at a large academic medical center with an urban, suburban, and rural referral base. Interviews were semi-structured, and focused on assessing patient knowledge and experiences of accessing harm reduction services and medical care. Interviews were transcribed verbatim and analyzed using content and thematic analysis. Findings When discussing patient experiences accessing medical care, three key themes emerged from our interviews about their hospital experiences: 1) providers disregard for social contexts of PWUD, 2) providers withholding care because of patient’s substance use, 3) patients viewed in negative or pejorative ways because of their addiction. All participants reported experienced or anticipated stigma related to drug use. Our participants described avoiding seeking medical care and developing strategies to deal with anticipated and experienced stigma; some reported their minimization of physical complaints due to providers’ focus on their substance use as well as medical care being withheld because of their substance use. Three themes emerged around experiences of care that conferred dignity and autonomy: 1) experience dignity in and through use and access of harm reduction services, 2) peer support as a tool to model for relational harm reduction 3) harm reduction as community care (leveraging a responsibility to look out for others). Participants identified these social supports as giving them hope and motivation around their own health goals. Conclusion Our findings emphasize that healthcare settings remain challenging for PWUD. Patients describe how stigmatizing beliefs impact clinical reasoning and bleed into negative healthcare experiences and lower quality of care. The foundational principles of harm reduction – appreciating the social contexts in which individuals use drugs and the dignity in survival strategies – offer pathways for therapeutic communication between patients and providers.https://doi.org/10.1186/s12954-025-01240-w
spellingShingle Kelsey Leon
Rachel Weger
Nate Weinstock
Raagini Jawa
J. Deanna Wilson
“It’s nothing personal”: understanding barriers to relational harm reduction practices during inpatient hospitalization
Harm Reduction Journal
title “It’s nothing personal”: understanding barriers to relational harm reduction practices during inpatient hospitalization
title_full “It’s nothing personal”: understanding barriers to relational harm reduction practices during inpatient hospitalization
title_fullStr “It’s nothing personal”: understanding barriers to relational harm reduction practices during inpatient hospitalization
title_full_unstemmed “It’s nothing personal”: understanding barriers to relational harm reduction practices during inpatient hospitalization
title_short “It’s nothing personal”: understanding barriers to relational harm reduction practices during inpatient hospitalization
title_sort it s nothing personal understanding barriers to relational harm reduction practices during inpatient hospitalization
url https://doi.org/10.1186/s12954-025-01240-w
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