Value-Informed Public Service: Reframing Civic Professionalism for the 21st Century

This paper introduces the concept of Value-Informed Public Service, emphasising the critical interrelationship between public service values, professionalism and information literacy in 21st century public administration. Using a conceptual analytical methodology, the study explores how public admin...

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Main Author: Allison H. Turner
Format: Article
Language:English
Published: Ludovika University Press 2025-06-01
Series:Public Governance, Administration and Finances Law Review
Subjects:
Online Access:https://folyoirat.ludovika.hu/index.php/pgaf/article/view/7734/6399
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author Allison H. Turner
author_facet Allison H. Turner
author_sort Allison H. Turner
collection DOAJ
description This paper introduces the concept of Value-Informed Public Service, emphasising the critical interrelationship between public service values, professionalism and information literacy in 21st century public administration. Using a conceptual analytical methodology, the study explores how public administrators operate in complex environments characterised by competing values and discretionary decision-making. Key findings highlight that effective public service requires integrating individual value orientations, professional standards and information literacy to guide context-specific decision-making while maintaining legitimacy with citizens and colleagues. The paper recommends institutionalising this integrated framework within public affairs education to prepare competent civic professionals. The originality of this study lies in bridging the theoretical and practical elements of these often separately acknowledged concepts, providing an enduring framework that advances both the scholarship and practice of public administration.
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institution Kabale University
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series Public Governance, Administration and Finances Law Review
spelling doaj-art-9db212cf9b554dfca97a7830a707a89b2025-08-20T03:29:02ZengLudovika University PressPublic Governance, Administration and Finances Law Review2498-62752786-07362025-06-011018310210.53116/pgaflr.7734Value-Informed Public Service: Reframing Civic Professionalism for the 21st CenturyAllison H. Turner 0https://orcid.org/0000-0001-8698-2989West Chester UniversityThis paper introduces the concept of Value-Informed Public Service, emphasising the critical interrelationship between public service values, professionalism and information literacy in 21st century public administration. Using a conceptual analytical methodology, the study explores how public administrators operate in complex environments characterised by competing values and discretionary decision-making. Key findings highlight that effective public service requires integrating individual value orientations, professional standards and information literacy to guide context-specific decision-making while maintaining legitimacy with citizens and colleagues. The paper recommends institutionalising this integrated framework within public affairs education to prepare competent civic professionals. The originality of this study lies in bridging the theoretical and practical elements of these often separately acknowledged concepts, providing an enduring framework that advances both the scholarship and practice of public administration.https://folyoirat.ludovika.hu/index.php/pgaf/article/view/7734/6399public serviceinformation literacyprofessionalismpublic service values
spellingShingle Allison H. Turner
Value-Informed Public Service: Reframing Civic Professionalism for the 21st Century
Public Governance, Administration and Finances Law Review
public service
information literacy
professionalism
public service values
title Value-Informed Public Service: Reframing Civic Professionalism for the 21st Century
title_full Value-Informed Public Service: Reframing Civic Professionalism for the 21st Century
title_fullStr Value-Informed Public Service: Reframing Civic Professionalism for the 21st Century
title_full_unstemmed Value-Informed Public Service: Reframing Civic Professionalism for the 21st Century
title_short Value-Informed Public Service: Reframing Civic Professionalism for the 21st Century
title_sort value informed public service reframing civic professionalism for the 21st century
topic public service
information literacy
professionalism
public service values
url https://folyoirat.ludovika.hu/index.php/pgaf/article/view/7734/6399
work_keys_str_mv AT allisonhturner valueinformedpublicservicereframingcivicprofessionalismforthe21stcentury