Tourism businesses management practices in the Plateau State, Nigeria, during the ‘new normal’: A chaos theory approach
Due to the COVID-19 pandemic businesses in the travel and tourism industry were pushed to the edge of chaos and bifurcation and restrictions resulted in unprecedented and far-reaching impacts. Using a qualitative method, chaos theory is applied to investigate 24 tourism business managers in Plateau...
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| Format: | Article |
| Language: | English |
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WSB Poznań
2023-05-01
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| Series: | Studia Periegetica |
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| Online Access: | https://journals.wsb.poznan.pl/index.php/sp/article/view/500 |
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| author | Tina Odinakachi Iirmdu Ronnie Donaldson |
| author_facet | Tina Odinakachi Iirmdu Ronnie Donaldson |
| author_sort | Tina Odinakachi Iirmdu |
| collection | DOAJ |
| description |
Due to the COVID-19 pandemic businesses in the travel and tourism industry were pushed to the edge of chaos and bifurcation and restrictions resulted in unprecedented and far-reaching impacts. Using a qualitative method, chaos theory is applied to investigate 24 tourism business managers in Plateau State in Nigeria on the business management practices employed for their businesses to promote tourism activities following the post-pandemic reopening of tourism businesses. Results reveal that most of the tourism businesses survived the pandemic with businesses gradually ‘bouncing back’ due to human resources and the overhauling of business operations. Bifurcation caused tourism businesses to be on paths that led to their closure (destruction), while some gained new market segments thanks to reorganization to reach self-organization facilitated by strange attractors. The incorporation of chaos theory in business management practices during the pandemic further confirms that crises are complex and unpredictable.
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| format | Article |
| id | doaj-art-9caa5b672d0d4bf18f95818f3cc4e9e2 |
| institution | DOAJ |
| issn | 1897-9262 |
| language | English |
| publishDate | 2023-05-01 |
| publisher | WSB Poznań |
| record_format | Article |
| series | Studia Periegetica |
| spelling | doaj-art-9caa5b672d0d4bf18f95818f3cc4e9e22025-08-20T02:48:18ZengWSB PoznańStudia Periegetica1897-92622023-05-0141110.58683/sp.500Tourism businesses management practices in the Plateau State, Nigeria, during the ‘new normal’: A chaos theory approachTina Odinakachi Iirmdu0Ronnie Donaldson1Department of Geography and Environmental Studies, Stellenbosch University, Stellenbosch, South AfricaDepartment of Geography and Environmental Studies, Stellenbosch University, Stellenbosch, South Africa Due to the COVID-19 pandemic businesses in the travel and tourism industry were pushed to the edge of chaos and bifurcation and restrictions resulted in unprecedented and far-reaching impacts. Using a qualitative method, chaos theory is applied to investigate 24 tourism business managers in Plateau State in Nigeria on the business management practices employed for their businesses to promote tourism activities following the post-pandemic reopening of tourism businesses. Results reveal that most of the tourism businesses survived the pandemic with businesses gradually ‘bouncing back’ due to human resources and the overhauling of business operations. Bifurcation caused tourism businesses to be on paths that led to their closure (destruction), while some gained new market segments thanks to reorganization to reach self-organization facilitated by strange attractors. The incorporation of chaos theory in business management practices during the pandemic further confirms that crises are complex and unpredictable. https://journals.wsb.poznan.pl/index.php/sp/article/view/500tourism, business management practices, new normal, chaos theory, Plateau State |
| spellingShingle | Tina Odinakachi Iirmdu Ronnie Donaldson Tourism businesses management practices in the Plateau State, Nigeria, during the ‘new normal’: A chaos theory approach Studia Periegetica tourism, business management practices, new normal, chaos theory, Plateau State |
| title | Tourism businesses management practices in the Plateau State, Nigeria, during the ‘new normal’: A chaos theory approach |
| title_full | Tourism businesses management practices in the Plateau State, Nigeria, during the ‘new normal’: A chaos theory approach |
| title_fullStr | Tourism businesses management practices in the Plateau State, Nigeria, during the ‘new normal’: A chaos theory approach |
| title_full_unstemmed | Tourism businesses management practices in the Plateau State, Nigeria, during the ‘new normal’: A chaos theory approach |
| title_short | Tourism businesses management practices in the Plateau State, Nigeria, during the ‘new normal’: A chaos theory approach |
| title_sort | tourism businesses management practices in the plateau state nigeria during the new normal a chaos theory approach |
| topic | tourism, business management practices, new normal, chaos theory, Plateau State |
| url | https://journals.wsb.poznan.pl/index.php/sp/article/view/500 |
| work_keys_str_mv | AT tinaodinakachiiirmdu tourismbusinessesmanagementpracticesintheplateaustatenigeriaduringthenewnormalachaostheoryapproach AT ronniedonaldson tourismbusinessesmanagementpracticesintheplateaustatenigeriaduringthenewnormalachaostheoryapproach |