Advancements and Implications of Product Service Systems in the Automobile Industry: A Comprehensive Review

This research paper explains how, in the last twenty years, the study and research of product service systems (PSSs) in the automobile sphere has experienced high growth due to its unique approach in enriching customer value and experience, strengthening product competence for both customers and pro...

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Main Authors: Dolly Sharma, Vinod Yadav, Dalip Singh
Format: Article
Language:English
Published: MDPI AG 2023-12-01
Series:Engineering Proceedings
Subjects:
Online Access:https://www.mdpi.com/2673-4591/59/1/98
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author Dolly Sharma
Vinod Yadav
Dalip Singh
author_facet Dolly Sharma
Vinod Yadav
Dalip Singh
author_sort Dolly Sharma
collection DOAJ
description This research paper explains how, in the last twenty years, the study and research of product service systems (PSSs) in the automobile sphere has experienced high growth due to its unique approach in enriching customer value and experience, strengthening product competence for both customers and providers, and facilitating improved control and management over the product lifecycle. The review of the literature for the automobile sphere is classified into four categories: (i) numbers of publications per year, (ii) journal-specific publications, (iii) year-wise publications, and (iv) growth of research based on applied techniques. The integration of additional services proves instrumental in improving product design, optimizing operations, and offering innovative new services. Additionally, this paper explains how the product service system (PSS) plays an important role in enriching outcomes from customers, efficiency of the product, and lifecycle management. Its future scope lies in integration and fostering innovative ideas, improved customer service, and performance-based contracts because PSSs can drive long-term relationships, trust, and growth in the industry. The paper emphasizes the importance of user-centered design and innovative business models. The primary objective of this review paper is to provide a comprehensive analysis of product service systems (PSSs) in the automobile industry, focusing on progress, challenges, and opportunities, with the aim of responding to the evolution of consumer behavior through innovative innovations such as digitalization and sustainability integration.
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spelling doaj-art-9c94b88f5ee943c6a76d1826cb1fd91f2025-08-20T02:42:48ZengMDPI AGEngineering Proceedings2673-45912023-12-015919810.3390/engproc2023059098Advancements and Implications of Product Service Systems in the Automobile Industry: A Comprehensive ReviewDolly Sharma0Vinod Yadav1Dalip Singh2Affiliation School of Automobile, Mechanical and Mechatronics Engineering, Manipal University Jaipur, Jaipur 303007, IndiaAffiliation School of Automobile, Mechanical and Mechatronics Engineering, Manipal University Jaipur, Jaipur 303007, IndiaAffiliation School of Automobile, Mechanical and Mechatronics Engineering, Manipal University Jaipur, Jaipur 303007, IndiaThis research paper explains how, in the last twenty years, the study and research of product service systems (PSSs) in the automobile sphere has experienced high growth due to its unique approach in enriching customer value and experience, strengthening product competence for both customers and providers, and facilitating improved control and management over the product lifecycle. The review of the literature for the automobile sphere is classified into four categories: (i) numbers of publications per year, (ii) journal-specific publications, (iii) year-wise publications, and (iv) growth of research based on applied techniques. The integration of additional services proves instrumental in improving product design, optimizing operations, and offering innovative new services. Additionally, this paper explains how the product service system (PSS) plays an important role in enriching outcomes from customers, efficiency of the product, and lifecycle management. Its future scope lies in integration and fostering innovative ideas, improved customer service, and performance-based contracts because PSSs can drive long-term relationships, trust, and growth in the industry. The paper emphasizes the importance of user-centered design and innovative business models. The primary objective of this review paper is to provide a comprehensive analysis of product service systems (PSSs) in the automobile industry, focusing on progress, challenges, and opportunities, with the aim of responding to the evolution of consumer behavior through innovative innovations such as digitalization and sustainability integration.https://www.mdpi.com/2673-4591/59/1/98automobile industryproduct service systemproduct orienteduse orientedresult oriented
spellingShingle Dolly Sharma
Vinod Yadav
Dalip Singh
Advancements and Implications of Product Service Systems in the Automobile Industry: A Comprehensive Review
Engineering Proceedings
automobile industry
product service system
product oriented
use oriented
result oriented
title Advancements and Implications of Product Service Systems in the Automobile Industry: A Comprehensive Review
title_full Advancements and Implications of Product Service Systems in the Automobile Industry: A Comprehensive Review
title_fullStr Advancements and Implications of Product Service Systems in the Automobile Industry: A Comprehensive Review
title_full_unstemmed Advancements and Implications of Product Service Systems in the Automobile Industry: A Comprehensive Review
title_short Advancements and Implications of Product Service Systems in the Automobile Industry: A Comprehensive Review
title_sort advancements and implications of product service systems in the automobile industry a comprehensive review
topic automobile industry
product service system
product oriented
use oriented
result oriented
url https://www.mdpi.com/2673-4591/59/1/98
work_keys_str_mv AT dollysharma advancementsandimplicationsofproductservicesystemsintheautomobileindustryacomprehensivereview
AT vinodyadav advancementsandimplicationsofproductservicesystemsintheautomobileindustryacomprehensivereview
AT dalipsingh advancementsandimplicationsofproductservicesystemsintheautomobileindustryacomprehensivereview