A Multilevel Model of Compassion in Healthcare Organizations

This study investigates compassion’s role in healthcare, examining its relationship between job demands, job social resources, and well-being outcomes (engagement and burnout) across organizational levels. Data from 714 healthcare professionals in 35 Spanish hospital teams were collected using the B...

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Main Authors: Mabel San Román-Niaves, Marco De Angelis, Susana Llorens, Marisa Salanova
Format: Article
Language:English
Published: Colegio Oficial de Psicólogos de Madrid 2024-12-01
Series:Journal of Work and Organizational Psychology
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Online Access: https://journals.copmadrid.org/jwop/art/jwop2024a13
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author Mabel San Román-Niaves
Marco De Angelis
Susana Llorens
Marisa Salanova
author_facet Mabel San Román-Niaves
Marco De Angelis
Susana Llorens
Marisa Salanova
author_sort Mabel San Román-Niaves
collection DOAJ
description This study investigates compassion’s role in healthcare, examining its relationship between job demands, job social resources, and well-being outcomes (engagement and burnout) across organizational levels. Data from 714 healthcare professionals in 35 Spanish hospital teams were collected using the Brief Compassion Scale and HERO questionnaire. Hierarchical linear modeling showed team-level job social resources positively associated with individual-level compassion (β = .65, p< .01). Compassion positively associated with engagement (β = .88, p< .001) and negatively with burnout (β = -.89, p< .001). Individual-level job demands negatively affected compassion (β = -.60, p< .001). These findings highlight compassion's role in improving engagement and mitigating burnout across organizational levels. The results emphasize the importance of fostering compassion and enhancing team job social resources to improve healthcare professionals’ well-being, offering valuable insights for understanding workforce dynamics in healthcare organizations.
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language English
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publisher Colegio Oficial de Psicólogos de Madrid
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series Journal of Work and Organizational Psychology
spelling doaj-art-9aa9b8d0a7cf45c1a11fb23252f99d7c2025-08-20T01:57:39ZengColegio Oficial de Psicólogos de MadridJournal of Work and Organizational Psychology1576-59622174-05342024-12-0140315116310.5093/jwop2024a1311320559A Multilevel Model of Compassion in Healthcare OrganizationsMabel San Román-Niaves0Marco De Angelis1Susana Llorens2Marisa Salanova3Universitat Jaume l, Castellón de la Plana , Spain, Universitat Jaume l, Castellón de la Plana, Spain;University of Bologna, Bologna , Italy, University of Bologna, Bologna, ItalyUniversitat Jaume l, Castellón de la Plana , Spain, Universitat Jaume l, Castellón de la Plana, Spain;Universitat Jaume l, Castellón de la Plana , Spain, Universitat Jaume l, Castellón de la Plana, Spain;This study investigates compassion’s role in healthcare, examining its relationship between job demands, job social resources, and well-being outcomes (engagement and burnout) across organizational levels. Data from 714 healthcare professionals in 35 Spanish hospital teams were collected using the Brief Compassion Scale and HERO questionnaire. Hierarchical linear modeling showed team-level job social resources positively associated with individual-level compassion (β = .65, p< .01). Compassion positively associated with engagement (β = .88, p< .001) and negatively with burnout (β = -.89, p< .001). Individual-level job demands negatively affected compassion (β = -.60, p< .001). These findings highlight compassion's role in improving engagement and mitigating burnout across organizational levels. The results emphasize the importance of fostering compassion and enhancing team job social resources to improve healthcare professionals’ well-being, offering valuable insights for understanding workforce dynamics in healthcare organizations. https://journals.copmadrid.org/jwop/art/jwop2024a13 compassionengagementburnouthealthcaremultilevel study
spellingShingle Mabel San Román-Niaves
Marco De Angelis
Susana Llorens
Marisa Salanova
A Multilevel Model of Compassion in Healthcare Organizations
Journal of Work and Organizational Psychology
compassion
engagement
burnout
healthcare
multilevel study
title A Multilevel Model of Compassion in Healthcare Organizations
title_full A Multilevel Model of Compassion in Healthcare Organizations
title_fullStr A Multilevel Model of Compassion in Healthcare Organizations
title_full_unstemmed A Multilevel Model of Compassion in Healthcare Organizations
title_short A Multilevel Model of Compassion in Healthcare Organizations
title_sort multilevel model of compassion in healthcare organizations
topic compassion
engagement
burnout
healthcare
multilevel study
url https://journals.copmadrid.org/jwop/art/jwop2024a13
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