Exploring the resilience skills and strategies of social workers

Background: Research shows that social workers face numerous challenges because of the demanding nature of their profession, necessitating the development of resilience skills and techniques. Social workers assist marginalised populations and operate in challenging environments, requiring strong res...

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Main Authors: Lucy R. Mangolele, Taetske M. Calitz
Format: Article
Language:Afrikaans
Published: AOSIS 2025-05-01
Series:Health SA Gesondheid: Journal of Interdisciplinary Health Sciences
Subjects:
Online Access:https://hsag.co.za/index.php/hsag/article/view/2795
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author Lucy R. Mangolele
Taetske M. Calitz
author_facet Lucy R. Mangolele
Taetske M. Calitz
author_sort Lucy R. Mangolele
collection DOAJ
description Background: Research shows that social workers face numerous challenges because of the demanding nature of their profession, necessitating the development of resilience skills and techniques. Social workers assist marginalised populations and operate in challenging environments, requiring strong resilience strategies. Aim: This article examines the resilience skills and strategies of social workers. Setting: The study setting comprised the Department of Social Development in Johannesburg Metro Region. Methods: The study employs a qualitative approach, utilising purposive sampling to identify participants for semi-structured interviews. In-depth individual interviews were conducted with the social workers, and data were analysed using Creswell and Poth’s qualitative thematic analysis strategy. A total of 13 participants were interviewed. Results: Three main themes emerged: Theme 1: Resilience skills and strategies employed by social workers to surmount challenges; theme 2: Effectiveness of resilience skills and strategies employed by social workers; and theme 3: Social workers’ suggestions on what the department can do to maintain their resilience. Conclusion: The findings demonstrate that resilience skills and strategies are crucial for social workers, enabling them to cope effectively with work-related challenges and find meaning in their work. Contribution: This study will assist social workers to understand the skills and strategies that underpin their resilience. It will also assist the Department of Social Development and other public sectors in developing support programmes to retain social workers for the profession.
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2071-9736
language Afrikaans
publishDate 2025-05-01
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series Health SA Gesondheid: Journal of Interdisciplinary Health Sciences
spelling doaj-art-9a7141b01b5b4487954ef9b562dd20ee2025-08-20T02:05:28ZafrAOSISHealth SA Gesondheid: Journal of Interdisciplinary Health Sciences1025-98482071-97362025-05-01300e1e810.4102/hsag.v30i0.27951260Exploring the resilience skills and strategies of social workersLucy R. Mangolele0Taetske M. Calitz1Department of Social Work, School of Social Sciences, College of Human Sciences, University of South Africa, PretoriaDepartment of Social Work, School of Social Sciences, College of Human Sciences, University of South Africa, PretoriaBackground: Research shows that social workers face numerous challenges because of the demanding nature of their profession, necessitating the development of resilience skills and techniques. Social workers assist marginalised populations and operate in challenging environments, requiring strong resilience strategies. Aim: This article examines the resilience skills and strategies of social workers. Setting: The study setting comprised the Department of Social Development in Johannesburg Metro Region. Methods: The study employs a qualitative approach, utilising purposive sampling to identify participants for semi-structured interviews. In-depth individual interviews were conducted with the social workers, and data were analysed using Creswell and Poth’s qualitative thematic analysis strategy. A total of 13 participants were interviewed. Results: Three main themes emerged: Theme 1: Resilience skills and strategies employed by social workers to surmount challenges; theme 2: Effectiveness of resilience skills and strategies employed by social workers; and theme 3: Social workers’ suggestions on what the department can do to maintain their resilience. Conclusion: The findings demonstrate that resilience skills and strategies are crucial for social workers, enabling them to cope effectively with work-related challenges and find meaning in their work. Contribution: This study will assist social workers to understand the skills and strategies that underpin their resilience. It will also assist the Department of Social Development and other public sectors in developing support programmes to retain social workers for the profession.https://hsag.co.za/index.php/hsag/article/view/2795burnoutexperiencessocial workerskillstrategiesstressqualitative researchresilience.
spellingShingle Lucy R. Mangolele
Taetske M. Calitz
Exploring the resilience skills and strategies of social workers
Health SA Gesondheid: Journal of Interdisciplinary Health Sciences
burnout
experiences
social worker
skill
strategies
stress
qualitative research
resilience.
title Exploring the resilience skills and strategies of social workers
title_full Exploring the resilience skills and strategies of social workers
title_fullStr Exploring the resilience skills and strategies of social workers
title_full_unstemmed Exploring the resilience skills and strategies of social workers
title_short Exploring the resilience skills and strategies of social workers
title_sort exploring the resilience skills and strategies of social workers
topic burnout
experiences
social worker
skill
strategies
stress
qualitative research
resilience.
url https://hsag.co.za/index.php/hsag/article/view/2795
work_keys_str_mv AT lucyrmangolele exploringtheresilienceskillsandstrategiesofsocialworkers
AT taetskemcalitz exploringtheresilienceskillsandstrategiesofsocialworkers