THE EFFECT OF INTERNAL BUSINESS COMMUNICATION ON THE CORPORATE IMAGE
Since it is one of the most fundamental elements of establishing a relationship, effective communication is necessary in almost all professions. Business thrives on communication since it depends so heavily on relationships between diverse people. Any type of communication is always important to...
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| Main Authors: | , |
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| Format: | Article |
| Language: | deu |
| Published: |
University of Oradea
2023-07-01
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| Series: | Annals of the University of Oradea: Economic Science |
| Subjects: | |
| Online Access: | https://anale.steconomiceuoradea.ro/en/wp-content/uploads/2024/02/AUOES.July_.202343.pdf |
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| Summary: | Since it is one of the most fundamental elements of establishing a relationship,
effective communication is necessary in almost all professions. Business thrives on
communication since it depends so heavily on relationships between diverse people. Any
type of communication is always important to business. It increases a company's efficacy
and efficiency and keeps the appropriate ratio of different strategies for projecting the ideal
image. The two types of communication in business are internal and external.
Communication between two organizations, as well as between a company and its clients,
is referred to as external communication. Information exchange within a company is
referred to as internal communication. It happens amongst co-workers as well as between
employers and employees. Internal communication is therefore essential for connecting
with employees, running the business, and improving the company's reputation. No matter
how big or how profitable a business is, internal communication is crucial. It significantly
affects an organisation's success, since effectively articulated strategies help enhance
employee productivity, employee engagement and team collaboration. The open and
transparent environment created by the communication process helps employees
comprehend the company's objective and their individual role in achieving it. It guarantees
excellent employee cooperation in achieving the shared objective. Good internal
communication promotes exceptional staff engagement, which in turn increases corporate
performance and ensures high levels of customer satisfaction. Internal corporate
communication is essential for impacting daily operations, fostering cross-departmental
relationships, and, most significantly, dismantling organizational silos. It aids in creating
a united culture throughout the company to enable all employees to make the best
judgments. Consequently, internal communication has an impact on a company's
productivity, profitability, and overall brand image. It also influences both bosses and
employees' morale. Thus, one must create a successful internal company communication
plan to engage the workforce for greater production and pay attention to their worries and
anxieties over their jobs. Therefore, the paper's main goal is to analyze internal
communication tasks while concentrating on how they affect various areas of business
performance. The paper is based on a critical analysis of the relevant literature, taking into
account works that address the problem's practical aspect. |
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| ISSN: | 1222-569X 1582-5450 |