Adoption of Home Service Robots: Exploring Household Differences in Perceived Usefulness
As service robots increasingly penetrate households, researchers have identified the factors that influence users’ intention to adopt them. Although sociodemographic aspects such as age and gender have been widely studied, gaps remain in considering household composition, particularly bet...
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2025-01-01
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| author | Minjun Kim |
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| description | As service robots increasingly penetrate households, researchers have identified the factors that influence users’ intention to adopt them. Although sociodemographic aspects such as age and gender have been widely studied, gaps remain in considering household composition, particularly between single- and multi-person households. This study addresses this gap through a case study conducted in South Korea that examines how the perceived usefulness of home service robots for various tasks—such as basic and complex household chores, personal care, leisure and companionship, and healthcare—affects the intention to adopt them. An online survey of 400 participants was analyzed using partial least-squares structural equation modeling. The results indicate that the perceived usefulness of robots in performing basic household chores (<inline-formula> <tex-math notation="LaTeX">$\beta =0.34$ </tex-math></inline-formula>, p-value <0.01) and leisure and companionship tasks (<inline-formula> <tex-math notation="LaTeX">$\beta =0.32$ </tex-math></inline-formula>, p-value <0.01) significantly affects intention to adopt across household types, whereas their perceived usefulness in handling complex household chores (<inline-formula> <tex-math notation="LaTeX">$\beta = -0.33$ </tex-math></inline-formula>, p-value <0.01) and healthcare tasks (<inline-formula> <tex-math notation="LaTeX">$\beta =0.24$ </tex-math></inline-formula>, p-value <0.05) varies depending on household composition. This study contributes to the literature by addressing an understudied area and emphasizing the unique needs of the home context. By using household type as a moderating variable, it provides a novel framework for understanding how consumer acceptance of home service robots is influenced by evolving household dynamics. These findings lay the groundwork for future research on the development and implementation of home service robots in the context of changing household compositions. |
| format | Article |
| id | doaj-art-98e73d54b1b24ad4b14df01c47d1ef21 |
| institution | OA Journals |
| issn | 2169-3536 |
| language | English |
| publishDate | 2025-01-01 |
| publisher | IEEE |
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| spelling | doaj-art-98e73d54b1b24ad4b14df01c47d1ef212025-08-20T02:27:16ZengIEEEIEEE Access2169-35362025-01-0113647376474910.1109/ACCESS.2025.355906010960674Adoption of Home Service Robots: Exploring Household Differences in Perceived UsefulnessMinjun Kim0https://orcid.org/0000-0002-1534-2914Department of Industrial Engineering, Ajou University, Suwon, Republic of KoreaAs service robots increasingly penetrate households, researchers have identified the factors that influence users’ intention to adopt them. Although sociodemographic aspects such as age and gender have been widely studied, gaps remain in considering household composition, particularly between single- and multi-person households. This study addresses this gap through a case study conducted in South Korea that examines how the perceived usefulness of home service robots for various tasks—such as basic and complex household chores, personal care, leisure and companionship, and healthcare—affects the intention to adopt them. An online survey of 400 participants was analyzed using partial least-squares structural equation modeling. The results indicate that the perceived usefulness of robots in performing basic household chores (<inline-formula> <tex-math notation="LaTeX">$\beta =0.34$ </tex-math></inline-formula>, p-value <0.01) and leisure and companionship tasks (<inline-formula> <tex-math notation="LaTeX">$\beta =0.32$ </tex-math></inline-formula>, p-value <0.01) significantly affects intention to adopt across household types, whereas their perceived usefulness in handling complex household chores (<inline-formula> <tex-math notation="LaTeX">$\beta = -0.33$ </tex-math></inline-formula>, p-value <0.01) and healthcare tasks (<inline-formula> <tex-math notation="LaTeX">$\beta =0.24$ </tex-math></inline-formula>, p-value <0.05) varies depending on household composition. This study contributes to the literature by addressing an understudied area and emphasizing the unique needs of the home context. By using household type as a moderating variable, it provides a novel framework for understanding how consumer acceptance of home service robots is influenced by evolving household dynamics. These findings lay the groundwork for future research on the development and implementation of home service robots in the context of changing household compositions.https://ieeexplore.ieee.org/document/10960674/Home service robothousehold differenceusefulnessintentiondaily living |
| spellingShingle | Minjun Kim Adoption of Home Service Robots: Exploring Household Differences in Perceived Usefulness IEEE Access Home service robot household difference usefulness intention daily living |
| title | Adoption of Home Service Robots: Exploring Household Differences in Perceived Usefulness |
| title_full | Adoption of Home Service Robots: Exploring Household Differences in Perceived Usefulness |
| title_fullStr | Adoption of Home Service Robots: Exploring Household Differences in Perceived Usefulness |
| title_full_unstemmed | Adoption of Home Service Robots: Exploring Household Differences in Perceived Usefulness |
| title_short | Adoption of Home Service Robots: Exploring Household Differences in Perceived Usefulness |
| title_sort | adoption of home service robots exploring household differences in perceived usefulness |
| topic | Home service robot household difference usefulness intention daily living |
| url | https://ieeexplore.ieee.org/document/10960674/ |
| work_keys_str_mv | AT minjunkim adoptionofhomeservicerobotsexploringhouseholddifferencesinperceivedusefulness |