Are Sales Successful Due to Salespeople Expertise and Adaptability? Gender and Age Dynamics in Investment Banking

This study provides valuable insights into understanding how salesperson behavior, whether technical knowledge (TK) or adaptive selling behavior (ASB), influences a customer’s attitude toward the salesperson (AS). We analyzed the relationships between investment bank customers and the bank in Chile...

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Bibliographic Details
Main Authors: Leslier Valenzuela-Fernández, Francisco Villegas Pinuer
Format: Article
Language:English
Published: SAGE Publishing 2025-02-01
Series:SAGE Open
Online Access:https://doi.org/10.1177/21582440251318464
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