Public demand and optimization of smart government service platform from the perspective of service life cycle based on the Kano model: A Chinese case study

Public demand and optimization of smart government service platform from the perspective of service life cycle based on the Kano model: A Chinese case study

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Bibliographic Details
Main Authors: Yang Zhu, Yifan Peng, Lingling Xin, Xiao Zhang
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2025-01-01
Series:PLoS ONE
Online Access:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC12017524/?tool=EBI
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