Public demand and optimization of smart government service platform from the perspective of service life cycle based on the Kano model: A Chinese case study
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| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Public Library of Science (PLoS)
2025-01-01
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| Series: | PLoS ONE |
| Online Access: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC12017524/?tool=EBI |
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| _version_ | 1850179570538381312 |
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| author | Yang Zhu Yifan Peng Lingling Xin Xiao Zhang |
| author_facet | Yang Zhu Yifan Peng Lingling Xin Xiao Zhang |
| author_sort | Yang Zhu |
| collection | DOAJ |
| format | Article |
| id | doaj-art-9852be57273c48b78ee3d188c8e99645 |
| institution | OA Journals |
| issn | 1932-6203 |
| language | English |
| publishDate | 2025-01-01 |
| publisher | Public Library of Science (PLoS) |
| record_format | Article |
| series | PLoS ONE |
| spelling | doaj-art-9852be57273c48b78ee3d188c8e996452025-08-20T02:18:28ZengPublic Library of Science (PLoS)PLoS ONE1932-62032025-01-01204Public demand and optimization of smart government service platform from the perspective of service life cycle based on the Kano model: A Chinese case studyYang ZhuYifan PengLingling XinXiao Zhanghttps://www.ncbi.nlm.nih.gov/pmc/articles/PMC12017524/?tool=EBI |
| spellingShingle | Yang Zhu Yifan Peng Lingling Xin Xiao Zhang Public demand and optimization of smart government service platform from the perspective of service life cycle based on the Kano model: A Chinese case study PLoS ONE |
| title | Public demand and optimization of smart government service platform from the perspective of service life cycle based on the Kano model: A Chinese case study |
| title_full | Public demand and optimization of smart government service platform from the perspective of service life cycle based on the Kano model: A Chinese case study |
| title_fullStr | Public demand and optimization of smart government service platform from the perspective of service life cycle based on the Kano model: A Chinese case study |
| title_full_unstemmed | Public demand and optimization of smart government service platform from the perspective of service life cycle based on the Kano model: A Chinese case study |
| title_short | Public demand and optimization of smart government service platform from the perspective of service life cycle based on the Kano model: A Chinese case study |
| title_sort | public demand and optimization of smart government service platform from the perspective of service life cycle based on the kano model a chinese case study |
| url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC12017524/?tool=EBI |
| work_keys_str_mv | AT yangzhu publicdemandandoptimizationofsmartgovernmentserviceplatformfromtheperspectiveofservicelifecyclebasedonthekanomodelachinesecasestudy AT yifanpeng publicdemandandoptimizationofsmartgovernmentserviceplatformfromtheperspectiveofservicelifecyclebasedonthekanomodelachinesecasestudy AT linglingxin publicdemandandoptimizationofsmartgovernmentserviceplatformfromtheperspectiveofservicelifecyclebasedonthekanomodelachinesecasestudy AT xiaozhang publicdemandandoptimizationofsmartgovernmentserviceplatformfromtheperspectiveofservicelifecyclebasedonthekanomodelachinesecasestudy |