Impact of IT Leadership on Transformation of the Role of IT in Improving Individual Tax Return Reporting Compliance at the Directorate General of Taxes
The Directorate General of Taxes (DGT) applies for technological advances in filing applications for Tax Return reporting (TRR), which was previously carried out manually. This enables DGT to reduce administrative work. IT is inseparable from the presence of IT leadership that can direct existing re...
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| Format: | Article |
| Language: | English |
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University of Brawijaya
2024-12-01
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| Series: | JITeCS (Journal of Information Technology and Computer Science) |
| Online Access: | https://jitecs.ub.ac.id/index.php/jitecs/article/view/337 |
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| author | Septi Ariani Aliya Rahmawati Wahab Yudhi Dwi Fajar Maulana Fitri Wijayanti Mainar Swari Mahardika Muhammad Rifki Shihab |
| author_facet | Septi Ariani Aliya Rahmawati Wahab Yudhi Dwi Fajar Maulana Fitri Wijayanti Mainar Swari Mahardika Muhammad Rifki Shihab |
| author_sort | Septi Ariani |
| collection | DOAJ |
| description | The Directorate General of Taxes (DGT) applies for technological advances in filing applications for Tax Return reporting (TRR), which was previously carried out manually. This enables DGT to reduce administrative work. IT is inseparable from the presence of IT leadership that can direct existing resources to get maximum results. The problems faced at DGT, there are still problems regarding late and even not submitting taxpayers TRR. It can affect the level of TRR compliance. This study aims to determine the role of IT leadership in supporting the role of IT to improve TRR compliance. The results showed that the increase in online TRR compliance was due to a massive campaign carried out by the Head Office, Regional Offices, and Tax Offices. This study indicates differences in the IT role in several phases of the TRR service development at DGT. The success of IT support in achieving TRR was inseparable from the IT Leadership approach applied at DGT. It showed that the increase in the role of IT in an organization had to be following the strengthening of IT Leadership within an organization and support to driver started from the reformation and efficiency of IT within the organization. |
| format | Article |
| id | doaj-art-9850808aaf064cca83dcc5c935143a85 |
| institution | Kabale University |
| issn | 2540-9433 2540-9824 |
| language | English |
| publishDate | 2024-12-01 |
| publisher | University of Brawijaya |
| record_format | Article |
| series | JITeCS (Journal of Information Technology and Computer Science) |
| spelling | doaj-art-9850808aaf064cca83dcc5c935143a852025-01-27T01:34:37ZengUniversity of BrawijayaJITeCS (Journal of Information Technology and Computer Science)2540-94332540-98242024-12-0193Impact of IT Leadership on Transformation of the Role of IT in Improving Individual Tax Return Reporting Compliance at the Directorate General of TaxesSepti Ariani0Aliya Rahmawati Wahab1Yudhi Dwi Fajar Maulana2Fitri Wijayanti3Mainar Swari Mahardika4Muhammad Rifki Shihab 5Indonesia University, JakartaIndonesia University, JakartaIndonesia University, JakartaIndonesia University, JakartaIndonesia University, JakartaIndonesia University, JakartaThe Directorate General of Taxes (DGT) applies for technological advances in filing applications for Tax Return reporting (TRR), which was previously carried out manually. This enables DGT to reduce administrative work. IT is inseparable from the presence of IT leadership that can direct existing resources to get maximum results. The problems faced at DGT, there are still problems regarding late and even not submitting taxpayers TRR. It can affect the level of TRR compliance. This study aims to determine the role of IT leadership in supporting the role of IT to improve TRR compliance. The results showed that the increase in online TRR compliance was due to a massive campaign carried out by the Head Office, Regional Offices, and Tax Offices. This study indicates differences in the IT role in several phases of the TRR service development at DGT. The success of IT support in achieving TRR was inseparable from the IT Leadership approach applied at DGT. It showed that the increase in the role of IT in an organization had to be following the strengthening of IT Leadership within an organization and support to driver started from the reformation and efficiency of IT within the organization.https://jitecs.ub.ac.id/index.php/jitecs/article/view/337 |
| spellingShingle | Septi Ariani Aliya Rahmawati Wahab Yudhi Dwi Fajar Maulana Fitri Wijayanti Mainar Swari Mahardika Muhammad Rifki Shihab Impact of IT Leadership on Transformation of the Role of IT in Improving Individual Tax Return Reporting Compliance at the Directorate General of Taxes JITeCS (Journal of Information Technology and Computer Science) |
| title | Impact of IT Leadership on Transformation of the Role of IT in Improving Individual Tax Return Reporting Compliance at the Directorate General of Taxes |
| title_full | Impact of IT Leadership on Transformation of the Role of IT in Improving Individual Tax Return Reporting Compliance at the Directorate General of Taxes |
| title_fullStr | Impact of IT Leadership on Transformation of the Role of IT in Improving Individual Tax Return Reporting Compliance at the Directorate General of Taxes |
| title_full_unstemmed | Impact of IT Leadership on Transformation of the Role of IT in Improving Individual Tax Return Reporting Compliance at the Directorate General of Taxes |
| title_short | Impact of IT Leadership on Transformation of the Role of IT in Improving Individual Tax Return Reporting Compliance at the Directorate General of Taxes |
| title_sort | impact of it leadership on transformation of the role of it in improving individual tax return reporting compliance at the directorate general of taxes |
| url | https://jitecs.ub.ac.id/index.php/jitecs/article/view/337 |
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