Medical Center for Remote Monitoring of COVID-19 patients: organization experience and efficiency assessment

Aim. To summarize the experience of organizing and evaluating the efficiency of the Medical Center for Remote Monitoring of patients with COVID-19 and community-acquired pneumonia in Tomsk.Materials and methods. The project of the Medical Center for Remote Monitoring was developed on the basis of da...

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Main Authors: V. A. Boykov, S. A. Baranovskaya, I. A. Deev, E. V. Taranukha, I. P. Shibalkov, M. A. Babeshina
Format: Article
Language:English
Published: Siberian State Medical University (Tomsk) 2021-07-01
Series:Бюллетень сибирской медицины
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Online Access:https://bulletin.ssmu.ru/jour/article/view/4372
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author V. A. Boykov
S. A. Baranovskaya
I. A. Deev
E. V. Taranukha
I. P. Shibalkov
M. A. Babeshina
author_facet V. A. Boykov
S. A. Baranovskaya
I. A. Deev
E. V. Taranukha
I. P. Shibalkov
M. A. Babeshina
author_sort V. A. Boykov
collection DOAJ
description Aim. To summarize the experience of organizing and evaluating the efficiency of the Medical Center for Remote Monitoring of patients with COVID-19 and community-acquired pneumonia in Tomsk.Materials and methods. The project of the Medical Center for Remote Monitoring was developed on the basis of data from theoretical and empirical analyses of the current state of the healthcare system in the Tomsk region and the epidemiological situation with regard to COVID-19. The Center efficiency was assessed based on the analysis of quantitative and time indicators of the load on the emergency medical service and outpatient service. Statistical processing of the results was carried out using the Statistica 12.0 software package.Results. On October 20, 2020, in Tomsk, on the premises of the “Emergency medical unit”, a Medical Center for Remote Monitoring was established. It was aimed at providing remote consultations for patients with COVID-19 and community-acquired pneumonia. According to its algorithm, operators  of the Center assessed a patient’s condition on a point scale using standardized speech modules to make a decision on the tactics of their support. During the second wave of COVID-19, when the Center operated, a statistically significant decrease in the load on the ambulance service (average number of calls per day, average waiting time for all calls and  coronavirusrelated calls) as well as on the outpatient service (average  number of house calls per day, including calls for acute respiratory diseases) was registered.Conclusion. The work of the Medical Center for Remote Monitoring based on the described model is associated with a decrease in the load on the healthcare system in an unfavorable epidemiological situation due to high COVID-19 incidence. This experience can be spread to other regions of  Russia and adapted for other categories of citizens.
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spelling doaj-art-980bec6dcc7740789328fc45accb119d2025-08-20T03:38:06ZengSiberian State Medical University (Tomsk)Бюллетень сибирской медицины1682-03631819-36842021-07-01202122210.20538/1682-0363-2021-2-12-222775Medical Center for Remote Monitoring of COVID-19 patients: organization experience and efficiency assessmentV. A. Boykov0S. A. Baranovskaya1I. A. Deev2E. V. Taranukha3I. P. Shibalkov4M. A. Babeshina5Siberian State Medical UniversitySiberian State Medical UniversitySiberian State Medical UniversityHospital No. 2Siberian State Medical UniversityPolyclinic No. 1Aim. To summarize the experience of organizing and evaluating the efficiency of the Medical Center for Remote Monitoring of patients with COVID-19 and community-acquired pneumonia in Tomsk.Materials and methods. The project of the Medical Center for Remote Monitoring was developed on the basis of data from theoretical and empirical analyses of the current state of the healthcare system in the Tomsk region and the epidemiological situation with regard to COVID-19. The Center efficiency was assessed based on the analysis of quantitative and time indicators of the load on the emergency medical service and outpatient service. Statistical processing of the results was carried out using the Statistica 12.0 software package.Results. On October 20, 2020, in Tomsk, on the premises of the “Emergency medical unit”, a Medical Center for Remote Monitoring was established. It was aimed at providing remote consultations for patients with COVID-19 and community-acquired pneumonia. According to its algorithm, operators  of the Center assessed a patient’s condition on a point scale using standardized speech modules to make a decision on the tactics of their support. During the second wave of COVID-19, when the Center operated, a statistically significant decrease in the load on the ambulance service (average number of calls per day, average waiting time for all calls and  coronavirusrelated calls) as well as on the outpatient service (average  number of house calls per day, including calls for acute respiratory diseases) was registered.Conclusion. The work of the Medical Center for Remote Monitoring based on the described model is associated with a decrease in the load on the healthcare system in an unfavorable epidemiological situation due to high COVID-19 incidence. This experience can be spread to other regions of  Russia and adapted for other categories of citizens.https://bulletin.ssmu.ru/jour/article/view/4372telemedicine technologiesremote monitoringnew coronavirus infectioncovid-19lean technologieseffectivenessemergency medical careoutpatient service
spellingShingle V. A. Boykov
S. A. Baranovskaya
I. A. Deev
E. V. Taranukha
I. P. Shibalkov
M. A. Babeshina
Medical Center for Remote Monitoring of COVID-19 patients: organization experience and efficiency assessment
Бюллетень сибирской медицины
telemedicine technologies
remote monitoring
new coronavirus infection
covid-19
lean technologies
effectiveness
emergency medical care
outpatient service
title Medical Center for Remote Monitoring of COVID-19 patients: organization experience and efficiency assessment
title_full Medical Center for Remote Monitoring of COVID-19 patients: organization experience and efficiency assessment
title_fullStr Medical Center for Remote Monitoring of COVID-19 patients: organization experience and efficiency assessment
title_full_unstemmed Medical Center for Remote Monitoring of COVID-19 patients: organization experience and efficiency assessment
title_short Medical Center for Remote Monitoring of COVID-19 patients: organization experience and efficiency assessment
title_sort medical center for remote monitoring of covid 19 patients organization experience and efficiency assessment
topic telemedicine technologies
remote monitoring
new coronavirus infection
covid-19
lean technologies
effectiveness
emergency medical care
outpatient service
url https://bulletin.ssmu.ru/jour/article/view/4372
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AT iadeev medicalcenterforremotemonitoringofcovid19patientsorganizationexperienceandefficiencyassessment
AT evtaranukha medicalcenterforremotemonitoringofcovid19patientsorganizationexperienceandefficiencyassessment
AT ipshibalkov medicalcenterforremotemonitoringofcovid19patientsorganizationexperienceandefficiencyassessment
AT mababeshina medicalcenterforremotemonitoringofcovid19patientsorganizationexperienceandefficiencyassessment