Management capacity of primary healthcare facilities in low- and middle-income countries: A scoping review.

How health facilities are managed determines their performance and health service delivery. Management capacity of health facilities comprises the competency of managers at the individual level and the management support and work environment in their institutions. Evidence shows this management capa...

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Main Authors: Harrison Ochieng, Anita Musiega, Benjamin Tsofa, Jacinta Nzinga, Edwine Barasa
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2025-01-01
Series:PLOS Global Public Health
Online Access:https://doi.org/10.1371/journal.pgph.0004445
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author Harrison Ochieng
Anita Musiega
Benjamin Tsofa
Jacinta Nzinga
Edwine Barasa
author_facet Harrison Ochieng
Anita Musiega
Benjamin Tsofa
Jacinta Nzinga
Edwine Barasa
author_sort Harrison Ochieng
collection DOAJ
description How health facilities are managed determines their performance and health service delivery. Management capacity of health facilities comprises the competency of managers at the individual level and the management support and work environment in their institutions. Evidence shows this management capacity influences service delivery and performance of the facility. For LMICs, there are evidence gaps as existing evidence is scarce, varied in the assessment of management capacity of PHC facilities and report a measurement gap due to the scarcity of assessment tools contextualised to the LMIC PHC setting. Our review aims to address these gaps by mapping and summarising the existing literature on management capacity of PHC facilities in LMICs, its components and performance across these components, providing evidence on what needs to be improved for better service delivery. We used Arksey and O`Malley`s scoping review methodology. We searched PubMed, Scopus, Web of Science and Google Scholar and hand-checked reference lists. We synthesized findings using a thematic approach. We included 21 articles out of the 3867 articles gotten. Individual capacity consisted of managerial competencies grouped into seven groups: (1) communication and information management, (2) financial management and planning, (3) human resource, supportive and performance management, (4) community stakeholder and engagement, (5) target setting and problem solving, (6) leadership and (7) situational analysis. Institutional capacity included functional support systems grouped into; (1) availability of resources, (2) support to undertake duties and (3) clear roles and responsibilities. Gaps were prevalent across individual and institutional capacities. There were deficiencies in the managerial competencies of the managers and the functional support systems were not adequate. These negatively affected facility service delivery and performance. There is still a scarcity of studies hence more research is needed. Furthermore, interventions such as training and supportive supervision should be considered in improving the managerial competencies of managers.
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spelling doaj-art-979cab7ec806433daa167f34eb8216212025-08-20T03:42:26ZengPublic Library of Science (PLoS)PLOS Global Public Health2767-33752025-01-0157e000444510.1371/journal.pgph.0004445Management capacity of primary healthcare facilities in low- and middle-income countries: A scoping review.Harrison OchiengAnita MusiegaBenjamin TsofaJacinta NzingaEdwine BarasaHow health facilities are managed determines their performance and health service delivery. Management capacity of health facilities comprises the competency of managers at the individual level and the management support and work environment in their institutions. Evidence shows this management capacity influences service delivery and performance of the facility. For LMICs, there are evidence gaps as existing evidence is scarce, varied in the assessment of management capacity of PHC facilities and report a measurement gap due to the scarcity of assessment tools contextualised to the LMIC PHC setting. Our review aims to address these gaps by mapping and summarising the existing literature on management capacity of PHC facilities in LMICs, its components and performance across these components, providing evidence on what needs to be improved for better service delivery. We used Arksey and O`Malley`s scoping review methodology. We searched PubMed, Scopus, Web of Science and Google Scholar and hand-checked reference lists. We synthesized findings using a thematic approach. We included 21 articles out of the 3867 articles gotten. Individual capacity consisted of managerial competencies grouped into seven groups: (1) communication and information management, (2) financial management and planning, (3) human resource, supportive and performance management, (4) community stakeholder and engagement, (5) target setting and problem solving, (6) leadership and (7) situational analysis. Institutional capacity included functional support systems grouped into; (1) availability of resources, (2) support to undertake duties and (3) clear roles and responsibilities. Gaps were prevalent across individual and institutional capacities. There were deficiencies in the managerial competencies of the managers and the functional support systems were not adequate. These negatively affected facility service delivery and performance. There is still a scarcity of studies hence more research is needed. Furthermore, interventions such as training and supportive supervision should be considered in improving the managerial competencies of managers.https://doi.org/10.1371/journal.pgph.0004445
spellingShingle Harrison Ochieng
Anita Musiega
Benjamin Tsofa
Jacinta Nzinga
Edwine Barasa
Management capacity of primary healthcare facilities in low- and middle-income countries: A scoping review.
PLOS Global Public Health
title Management capacity of primary healthcare facilities in low- and middle-income countries: A scoping review.
title_full Management capacity of primary healthcare facilities in low- and middle-income countries: A scoping review.
title_fullStr Management capacity of primary healthcare facilities in low- and middle-income countries: A scoping review.
title_full_unstemmed Management capacity of primary healthcare facilities in low- and middle-income countries: A scoping review.
title_short Management capacity of primary healthcare facilities in low- and middle-income countries: A scoping review.
title_sort management capacity of primary healthcare facilities in low and middle income countries a scoping review
url https://doi.org/10.1371/journal.pgph.0004445
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