THE IMPACT OF HUMAN RESOURCE OUTSOURCING ON EMPLOYEE PERFORMANCE (A CASE STUDY OF ACCESS BANKPLC)
Majority of the research on human resources concentrate on their overall impact on productivity and on the business as whole; Lesser research considers how the perception of the methodand conditions of employmentaffectsemployee's work psychology, their attitudes and how thisreflectson their pe...
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| Format: | Article |
| Language: | English |
| Published: |
Federal University Wukari
2022-12-01
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| Series: | International Studies Journal |
| Subjects: | |
| Online Access: | https://wissjournals.com.ng/index.php/wiss/article/view/70 |
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| Summary: | Majority of the research on human resources concentrate on their overall impact on productivity and on the business as whole; Lesser research considers how the perception of the methodand conditions of employmentaffectsemployee's work psychology, their attitudes and how thisreflectson their performances especially in the financial sector. Thus, this research examinedthe impact of human resource outsourcing on employee performance in one of the Nigerian Deposit Money Banks, Access Bank Plc. The conceptual framework of this connection between being an outsourced employee in Access bank and performance is synthesized mostly from primary sources of which the data was gathered using questionnaires, observation and oral interviews,and structured based onthe research hypothesis. The questionnaires were distributed to some respondents to express their opinions, and observations on their employment status and work outputs. While observation and oral interviews were equally used to gather more insights into the research premise. Thus, the Bank's employees weresampled using simple random sampling and 84 respondents were used for this study. The results of this research paper supported the conceptual framework, and indicated a significant relationship between being outsourced employee and work performance. It indicated the concept of outsourcing in the selected bank and how the outsourced employees perceive the mode and conditions of their employment and how this perception reflects on performance. Its findingsechoed their opinions and the level of commitments vis a vis their method of recruitment, the adverse implications on performance and then offered practical recommendations on how to bridge the obvious gaps between the core employees of the bank and those outsourced for improved performance and efficiency.
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| ISSN: | 2756-4649 |