Performance evaluation methods in the hotel industry
This paper aims to contribute to increasing knowledge of performance evaluation methods used by the hotel industry, analysing whether there is a link between hotel characteristics and evaluation methods used. To achieve this goal we conducted surveys and interviews with financial officers of 275...
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
University of Algarve, ESGHT/CINTURS
2014-01-01
|
| Series: | Tourism & Management Studies |
| Subjects: | |
| Online Access: | https://tmstudies.net/index.php/ectms/article/view/643/1146 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| _version_ | 1832574240465879040 |
|---|---|
| author | Catarina Rosa Nunes Maria João Cardoso Vieira Machado |
| author_facet | Catarina Rosa Nunes Maria João Cardoso Vieira Machado |
| author_sort | Catarina Rosa Nunes |
| collection | DOAJ |
| description | This paper aims to contribute to increasing knowledge of
performance evaluation methods used by the hotel industry,
analysing whether there is a link between hotel characteristics and
evaluation methods used. To achieve this goal we conducted
surveys and interviews with financial officers of 275 four and five
star hotels located in Portugal. The results support the conclusion
that there is a link between hotel characteristics and performance
evaluation methods used. |
| format | Article |
| id | doaj-art-9727aec5d81c43cf826e14210330aaa5 |
| institution | Kabale University |
| issn | 2182-8466 |
| language | English |
| publishDate | 2014-01-01 |
| publisher | University of Algarve, ESGHT/CINTURS |
| record_format | Article |
| series | Tourism & Management Studies |
| spelling | doaj-art-9727aec5d81c43cf826e14210330aaa52025-02-02T00:12:46ZengUniversity of Algarve, ESGHT/CINTURSTourism & Management Studies2182-84662014-01-011012430Performance evaluation methods in the hotel industryCatarina Rosa Nunes0Maria João Cardoso Vieira Machado1Escola Superior de Hotelaria e Turismo do Estoril, Management Department, Researcher for UNIDE-IUL, Avenida Condes de Barcelona 808, 2769-510 Estoril, PortugalInstituto Universitário de Lisboa (ISCTE-IUL), Accounting Department, Researcher for UNIDE-IUL, 1649-026 Lisboa, PortugalThis paper aims to contribute to increasing knowledge of performance evaluation methods used by the hotel industry, analysing whether there is a link between hotel characteristics and evaluation methods used. To achieve this goal we conducted surveys and interviews with financial officers of 275 four and five star hotels located in Portugal. The results support the conclusion that there is a link between hotel characteristics and performance evaluation methods used.https://tmstudies.net/index.php/ectms/article/view/643/1146performance evaluationhotel industrymanagement accountingtableau de bordbalanced scorecard |
| spellingShingle | Catarina Rosa Nunes Maria João Cardoso Vieira Machado Performance evaluation methods in the hotel industry Tourism & Management Studies performance evaluation hotel industry management accounting tableau de bord balanced scorecard |
| title | Performance evaluation methods in the hotel industry |
| title_full | Performance evaluation methods in the hotel industry |
| title_fullStr | Performance evaluation methods in the hotel industry |
| title_full_unstemmed | Performance evaluation methods in the hotel industry |
| title_short | Performance evaluation methods in the hotel industry |
| title_sort | performance evaluation methods in the hotel industry |
| topic | performance evaluation hotel industry management accounting tableau de bord balanced scorecard |
| url | https://tmstudies.net/index.php/ectms/article/view/643/1146 |
| work_keys_str_mv | AT catarinarosanunes performanceevaluationmethodsinthehotelindustry AT mariajoaocardosovieiramachado performanceevaluationmethodsinthehotelindustry |