Study on medical professionals’ acceptance of and factors influencing drone delivery for medical supplies

IntroductionDrone delivery technology provides innovative alternatives for the transportation of medical supplies. Due to their quick reaction, effectiveness, and adaptability, drones can drastically reduce the time it takes to deliver medications, vaccines, and emergency supplies as compared to sta...

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Main Authors: Zhao Zhang, Chun-Yan Xiao, Ya Wang, Wan-Cui Song, Jia-Yi Sun, Zhi-Guo Zhang
Format: Article
Language:English
Published: Frontiers Media S.A. 2025-06-01
Series:Frontiers in Public Health
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Online Access:https://www.frontiersin.org/articles/10.3389/fpubh.2025.1571904/full
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author Zhao Zhang
Chun-Yan Xiao
Ya Wang
Wan-Cui Song
Jia-Yi Sun
Zhi-Guo Zhang
author_facet Zhao Zhang
Chun-Yan Xiao
Ya Wang
Wan-Cui Song
Jia-Yi Sun
Zhi-Guo Zhang
author_sort Zhao Zhang
collection DOAJ
description IntroductionDrone delivery technology provides innovative alternatives for the transportation of medical supplies. Due to their quick reaction, effectiveness, and adaptability, drones can drastically reduce the time it takes to deliver medications, vaccines, and emergency supplies as compared to standard logistics models. However, the real marketing of drone delivery technology has been hampered by medical professionals’ concerns about its stability, safety, and dependability. Medical professionals are the primary users of medical delivery drones, hence, their opinions are crucial for the spread of the technology. To encourage the optimization and real-world use of this technology, it is crucial to methodically investigate the elements influencing medical staff’s approval of drone delivery.MethodsUsing a sample of medical personnel from the emergency department of a large hospital in Chengdu City (N=289), this study conducted regression analyses using a binary logistic model for each of the four categories of medical supplies to identify key factors that can influence medical personnel’s willingness to use drones. We then continued to explore the hierarchical structure and dynamic dependency relationships among the deeper factors of these causes using a Fuzzy-ISM model.ResultsThe study concluded that, in the initial stage, priority should be given to creating a favorable development environment for the project rather than pursuing substantive construction; in the trial operation period, the focus of construction should be on strengthening infrastructure and improving professional staffing; in the scale-up stage, the focus of attention should be on cost reduction, improving distribution efficiency, improving project safety, and optimizing the way of managing and operating the project.DiscussionThese improvements will be more conducive to increasing the willingness of medical workers to use drones to distribute medical materials and more conducive also to the early realization of regular distribution of medical materials by drones.
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spelling doaj-art-9642cd74d7d14dbc800ee7ac8ea8e5e82025-08-20T02:03:35ZengFrontiers Media S.A.Frontiers in Public Health2296-25652025-06-011310.3389/fpubh.2025.15719041571904Study on medical professionals’ acceptance of and factors influencing drone delivery for medical suppliesZhao Zhang0Chun-Yan Xiao1Ya Wang2Wan-Cui Song3Jia-Yi Sun4Zhi-Guo Zhang5School of Logistics, Chengdu University of Information Technology, Chengdu, ChinaSchool of Logistics, Chengdu University of Information Technology, Chengdu, ChinaXichang People's Hospital, Xichang, ChinaMianyang Teacher's college, Mianyang, ChinaSchool of Emergency Science, Xihua University, Chengdu, ChinaSchool of Logistics, Chengdu University of Information Technology, Chengdu, ChinaIntroductionDrone delivery technology provides innovative alternatives for the transportation of medical supplies. Due to their quick reaction, effectiveness, and adaptability, drones can drastically reduce the time it takes to deliver medications, vaccines, and emergency supplies as compared to standard logistics models. However, the real marketing of drone delivery technology has been hampered by medical professionals’ concerns about its stability, safety, and dependability. Medical professionals are the primary users of medical delivery drones, hence, their opinions are crucial for the spread of the technology. To encourage the optimization and real-world use of this technology, it is crucial to methodically investigate the elements influencing medical staff’s approval of drone delivery.MethodsUsing a sample of medical personnel from the emergency department of a large hospital in Chengdu City (N=289), this study conducted regression analyses using a binary logistic model for each of the four categories of medical supplies to identify key factors that can influence medical personnel’s willingness to use drones. We then continued to explore the hierarchical structure and dynamic dependency relationships among the deeper factors of these causes using a Fuzzy-ISM model.ResultsThe study concluded that, in the initial stage, priority should be given to creating a favorable development environment for the project rather than pursuing substantive construction; in the trial operation period, the focus of construction should be on strengthening infrastructure and improving professional staffing; in the scale-up stage, the focus of attention should be on cost reduction, improving distribution efficiency, improving project safety, and optimizing the way of managing and operating the project.DiscussionThese improvements will be more conducive to increasing the willingness of medical workers to use drones to distribute medical materials and more conducive also to the early realization of regular distribution of medical materials by drones.https://www.frontiersin.org/articles/10.3389/fpubh.2025.1571904/fulldrone deliverymedical supplieshealthcare workersbinary logisticfuzzy-ISMmanagement construction pathway
spellingShingle Zhao Zhang
Chun-Yan Xiao
Ya Wang
Wan-Cui Song
Jia-Yi Sun
Zhi-Guo Zhang
Study on medical professionals’ acceptance of and factors influencing drone delivery for medical supplies
Frontiers in Public Health
drone delivery
medical supplies
healthcare workers
binary logistic
fuzzy-ISM
management construction pathway
title Study on medical professionals’ acceptance of and factors influencing drone delivery for medical supplies
title_full Study on medical professionals’ acceptance of and factors influencing drone delivery for medical supplies
title_fullStr Study on medical professionals’ acceptance of and factors influencing drone delivery for medical supplies
title_full_unstemmed Study on medical professionals’ acceptance of and factors influencing drone delivery for medical supplies
title_short Study on medical professionals’ acceptance of and factors influencing drone delivery for medical supplies
title_sort study on medical professionals acceptance of and factors influencing drone delivery for medical supplies
topic drone delivery
medical supplies
healthcare workers
binary logistic
fuzzy-ISM
management construction pathway
url https://www.frontiersin.org/articles/10.3389/fpubh.2025.1571904/full
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