Success factors of public sector information systems projects in developing countries
Information systems (IS) projects significantly impact organizations success and involve substantial resources. However, the literature tends to focus on the factors influencing the success of private-sector IS projects in developed countries. This paper identifies and discusses the success factors...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Elsevier
2025-12-01
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| Series: | Sustainable Futures |
| Subjects: | |
| Online Access: | http://www.sciencedirect.com/science/article/pii/S2666188825006598 |
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| Summary: | Information systems (IS) projects significantly impact organizations success and involve substantial resources. However, the literature tends to focus on the factors influencing the success of private-sector IS projects in developed countries. This paper identifies and discusses the success factors (SFs) for public sector IS projects in four Least Developed Countries (LDCs). We conducted a quantitative study and used a questionnaire-based survey to collect data. The survey was administered to senior staff members from public sector organizations involved in IS projects. The results indicate a large set of perceived SFs for public sector IS projects in the LDCs. They also suggest a balanced distribution of the perceived most important factors across three dimensions (organizational/managerial, social, and technical). This paper consolidates knowledge on the SFs for public sector IS projects and contributes to the limited empirical literature on this topic. In addition, it identifies new SFs. Practitioners in LDCs can use our findings as a checklist to assess and enhance the conditions for their projects’ success. The study contributes to higher benefit levels in the realization of IS projects in developing countries (or resource-constrained contexts). |
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| ISSN: | 2666-1888 |