Improving Organizational Resilience in Businesses: A Qualitative Study on the Effect of COVID-19

Due to the long-term threat that it poses, COVID-19 has become an important problem for businesses, and therefore, for national economies. Obviously, organizations that have survived this process will be able to continue with more stability and will gain significant ga...

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Main Authors: A. Aslan Şendoğdu, Kadir Aksay
Format: Article
Language:English
Published: Istanbul University Press 2023-01-01
Series:Journal of Economy Culture and Society
Subjects:
Online Access:https://dergipark.org.tr/en/download/article-file/2148095
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author A. Aslan Şendoğdu
Kadir Aksay
author_facet A. Aslan Şendoğdu
Kadir Aksay
author_sort A. Aslan Şendoğdu
collection DOAJ
description Due to the long-term threat that it poses, COVID-19 has become an important problem for businesses, and therefore, for national economies. Obviously, organizations that have survived this process will be able to continue with more stability and will gain significant gains in terms of organizational resilience. The aim of this study is to investigate the strategies of businesses to meet the challenges of the COVID-19 period and the subsequent recovery process from the perspective of human resources, leaders, and corporate structure. From this point of view, this study was carried out with a case study, which is one of the qualitative research designs. During the data collection process of the study, interviews were conducted with fifteen senior managers of businesses operating in various sectors, selected by the purposive sampling technique. The data obtained from the in-depth and semi-structured interviews were subjected to thematic analysis in a case study design. The findings, which are divided under the three main headings of human resources, leadership, and organization/system, point to the following results: In terms of human resources: experience, generating ideas, psychological resilience, and commitment to the organization and its culture; in terms of leadership: valuing the employees, analytical thinking, foresight, quick decision making and prudence; and in terms of organization/system: positive financial situation, quick response to the market, the effectiveness of alternative solutions, effective use of digital infrastructure and online commerce, as well as effective communication/cooperation, contribute effectively to organizational resilience.
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spelling doaj-art-95aa154335fe44ef8118e5e42260d8282025-02-04T10:17:03ZengIstanbul University PressJournal of Economy Culture and Society2645-87722023-01-016632134410.26650/JECS2021-10407864Improving Organizational Resilience in Businesses: A Qualitative Study on the Effect of COVID-19A. Aslan Şendoğdu0https://orcid.org/0000-0002-9860-320XKadir Aksay1https://orcid.org/0000-0003-4465-6506Konya Necmettin Erbakan Üniversitesi, Bankacılık Bölümü, Konya, TürkiyeEskişehir Teknik Üniversitesi, Ulaştırma Meslek Yüksek Okulu, Yönetim ve Organizasyon BölümüDue to the long-term threat that it poses, COVID-19 has become an important problem for businesses, and therefore, for national economies. Obviously, organizations that have survived this process will be able to continue with more stability and will gain significant gains in terms of organizational resilience. The aim of this study is to investigate the strategies of businesses to meet the challenges of the COVID-19 period and the subsequent recovery process from the perspective of human resources, leaders, and corporate structure. From this point of view, this study was carried out with a case study, which is one of the qualitative research designs. During the data collection process of the study, interviews were conducted with fifteen senior managers of businesses operating in various sectors, selected by the purposive sampling technique. The data obtained from the in-depth and semi-structured interviews were subjected to thematic analysis in a case study design. The findings, which are divided under the three main headings of human resources, leadership, and organization/system, point to the following results: In terms of human resources: experience, generating ideas, psychological resilience, and commitment to the organization and its culture; in terms of leadership: valuing the employees, analytical thinking, foresight, quick decision making and prudence; and in terms of organization/system: positive financial situation, quick response to the market, the effectiveness of alternative solutions, effective use of digital infrastructure and online commerce, as well as effective communication/cooperation, contribute effectively to organizational resilience.https://dergipark.org.tr/en/download/article-file/2148095organizational resiliencecovid-19organizational managementcrisis management
spellingShingle A. Aslan Şendoğdu
Kadir Aksay
Improving Organizational Resilience in Businesses: A Qualitative Study on the Effect of COVID-19
Journal of Economy Culture and Society
organizational resilience
covid-19
organizational management
crisis management
title Improving Organizational Resilience in Businesses: A Qualitative Study on the Effect of COVID-19
title_full Improving Organizational Resilience in Businesses: A Qualitative Study on the Effect of COVID-19
title_fullStr Improving Organizational Resilience in Businesses: A Qualitative Study on the Effect of COVID-19
title_full_unstemmed Improving Organizational Resilience in Businesses: A Qualitative Study on the Effect of COVID-19
title_short Improving Organizational Resilience in Businesses: A Qualitative Study on the Effect of COVID-19
title_sort improving organizational resilience in businesses a qualitative study on the effect of covid 19
topic organizational resilience
covid-19
organizational management
crisis management
url https://dergipark.org.tr/en/download/article-file/2148095
work_keys_str_mv AT aaslansendogdu improvingorganizationalresilienceinbusinessesaqualitativestudyontheeffectofcovid19
AT kadiraksay improvingorganizationalresilienceinbusinessesaqualitativestudyontheeffectofcovid19