Digital governance across whole-of-the-government: Opportunities and challenges

Technology has become a major driver for business, society, and government in the present times. Businesses use technology to monitor their processes, improve their efficiency, and automate routine tasks along with other things while government may use the technology from a different perspective. Th...

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Main Authors: Pande Smita, Chandani Arti, Wagholikar Smita
Format: Article
Language:English
Published: Sciendo 2025-03-01
Series:Financial Internet Quarterly
Subjects:
Online Access:https://doi.org/10.2478/fiqf-2025-0005
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author Pande Smita
Chandani Arti
Wagholikar Smita
author_facet Pande Smita
Chandani Arti
Wagholikar Smita
author_sort Pande Smita
collection DOAJ
description Technology has become a major driver for business, society, and government in the present times. Businesses use technology to monitor their processes, improve their efficiency, and automate routine tasks along with other things while government may use the technology from a different perspective. The role of government is to facilitate, monitor, supervise, and regulate various policies, programs, schemes, etc. Digital governance is a step towards making the roles, responsibilities, and authority for decision-making create a digital presence for any organization. The present study focuses on the digital governance of the government in a country like India. The study highlights the opportunities and challenges of digital governance. The digital divide is one of the major challenges for digital governance. There are multiple challenges that technology poses for bringing digital governance into action and some of those are related to technology, leadership, literacy, etc. Digital governance can be successfully implemented if these issues are being addressed and taken care of. The paper concludes by giving the future direction of research.
format Article
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institution DOAJ
issn 2719-3454
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publishDate 2025-03-01
publisher Sciendo
record_format Article
series Financial Internet Quarterly
spelling doaj-art-9574a0d18c004efda7e5b3a99c1906bc2025-08-20T03:06:25ZengSciendoFinancial Internet Quarterly2719-34542025-03-01211677510.2478/fiqf-2025-0005Digital governance across whole-of-the-government: Opportunities and challengesPande Smita0Chandani Arti1Wagholikar Smita2Jaipuria Institute of Management, IndiaJaipuria Institute of Management, IndiaSymbiosis Institute of Technology, Symbiosis International (Deemed University), IndiaTechnology has become a major driver for business, society, and government in the present times. Businesses use technology to monitor their processes, improve their efficiency, and automate routine tasks along with other things while government may use the technology from a different perspective. The role of government is to facilitate, monitor, supervise, and regulate various policies, programs, schemes, etc. Digital governance is a step towards making the roles, responsibilities, and authority for decision-making create a digital presence for any organization. The present study focuses on the digital governance of the government in a country like India. The study highlights the opportunities and challenges of digital governance. The digital divide is one of the major challenges for digital governance. There are multiple challenges that technology poses for bringing digital governance into action and some of those are related to technology, leadership, literacy, etc. Digital governance can be successfully implemented if these issues are being addressed and taken care of. The paper concludes by giving the future direction of research.https://doi.org/10.2478/fiqf-2025-0005digital governancedigital divideartificial intelligencedigital securityopportunitieschallengesg34g38
spellingShingle Pande Smita
Chandani Arti
Wagholikar Smita
Digital governance across whole-of-the-government: Opportunities and challenges
Financial Internet Quarterly
digital governance
digital divide
artificial intelligence
digital security
opportunities
challenges
g34
g38
title Digital governance across whole-of-the-government: Opportunities and challenges
title_full Digital governance across whole-of-the-government: Opportunities and challenges
title_fullStr Digital governance across whole-of-the-government: Opportunities and challenges
title_full_unstemmed Digital governance across whole-of-the-government: Opportunities and challenges
title_short Digital governance across whole-of-the-government: Opportunities and challenges
title_sort digital governance across whole of the government opportunities and challenges
topic digital governance
digital divide
artificial intelligence
digital security
opportunities
challenges
g34
g38
url https://doi.org/10.2478/fiqf-2025-0005
work_keys_str_mv AT pandesmita digitalgovernanceacrosswholeofthegovernmentopportunitiesandchallenges
AT chandaniarti digitalgovernanceacrosswholeofthegovernmentopportunitiesandchallenges
AT wagholikarsmita digitalgovernanceacrosswholeofthegovernmentopportunitiesandchallenges