Challenges and opportunities for early childhood intervention services in Singapore: addressing user satisfaction
Since the COVID-19 pandemic, there has been a gap between primary stakeholders' ex ante expectations of adaptive early childhood intervention (ECI) services and their actual experiences with these services. This is despite governments' and service operators' swift pivot from on-site s...
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| Format: | Article |
| Language: | English |
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Frontiers Media S.A.
2025-07-01
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| Series: | Frontiers in Public Health |
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| Online Access: | https://www.frontiersin.org/articles/10.3389/fpubh.2025.1566167/full |
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| author | Soojin Kim Xinwei Zhang Sachi Sawant Kenneth K. Poon Poh Choo Khoo Chui Mae Wong Lourdes Mary Daniel Evelyn C. Law Evelyn C. Law Elene Lee Victoria Leong |
| author_facet | Soojin Kim Xinwei Zhang Sachi Sawant Kenneth K. Poon Poh Choo Khoo Chui Mae Wong Lourdes Mary Daniel Evelyn C. Law Evelyn C. Law Elene Lee Victoria Leong |
| author_sort | Soojin Kim |
| collection | DOAJ |
| description | Since the COVID-19 pandemic, there has been a gap between primary stakeholders' ex ante expectations of adaptive early childhood intervention (ECI) services and their actual experiences with these services. This is despite governments' and service operators' swift pivot from on-site service delivery to home-based, virtual and hybrid modes, and cross-sector collaboration with private providers and pre-schools. In this article, we share our preliminary evidence from in-depth interviews with parents and clinicians regarding the perceived challenges to post-pandemic ECI services. We discuss how the crisis has triggered a paradigm change, especially regarding potential drivers for satisfactory services in the Singapore context. |
| format | Article |
| id | doaj-art-95539da555794ae79d01e6fb0dd201b7 |
| institution | OA Journals |
| issn | 2296-2565 |
| language | English |
| publishDate | 2025-07-01 |
| publisher | Frontiers Media S.A. |
| record_format | Article |
| series | Frontiers in Public Health |
| spelling | doaj-art-95539da555794ae79d01e6fb0dd201b72025-08-20T02:38:06ZengFrontiers Media S.A.Frontiers in Public Health2296-25652025-07-011310.3389/fpubh.2025.15661671566167Challenges and opportunities for early childhood intervention services in Singapore: addressing user satisfactionSoojin Kim0Xinwei Zhang1Sachi Sawant2Kenneth K. Poon3Poh Choo Khoo4Chui Mae Wong5Lourdes Mary Daniel6Evelyn C. Law7Evelyn C. Law8Elene Lee9Victoria Leong10Public Policy and Global Affairs Programme, School of Social Sciences, Nanyang Technological University (NTU), Singapore, SingaporePublic Policy and Global Affairs Programme, School of Social Sciences, Nanyang Technological University (NTU), Singapore, SingaporeDepartment of Psychology, School of Social Sciences, Nanyang Technological University (NTU), Singapore, SingaporeThe Centre for Research in Child Development at the National Institution of Education, Nanyang Technological University (NTU), Singapore, SingaporeDepartment of Neonatology, KK Women's and Children's Hospital, Singapore, SingaporeDepartment of Child Development and Neonatology, KK Women's and Children's Hospital, Singapore, SingaporeDepartment of Child Development, KK Women's and Children's Hospital, Singapore, SingaporeDepartment of Paediatrics, Yong Loo Lin School of Medicine, National University of Singapore, Singapore, SingaporeInstitute for Human Development and Potential, Agency for Science, Technology and Research, Singapore, SingaporeSingHealth, Singapore, Singapore0Early Mental Potential and Wellbeing Research (EMPOWER) Centre, Nanyang Technological University (NTU), Singapore, SingaporeSince the COVID-19 pandemic, there has been a gap between primary stakeholders' ex ante expectations of adaptive early childhood intervention (ECI) services and their actual experiences with these services. This is despite governments' and service operators' swift pivot from on-site service delivery to home-based, virtual and hybrid modes, and cross-sector collaboration with private providers and pre-schools. In this article, we share our preliminary evidence from in-depth interviews with parents and clinicians regarding the perceived challenges to post-pandemic ECI services. We discuss how the crisis has triggered a paradigm change, especially regarding potential drivers for satisfactory services in the Singapore context.https://www.frontiersin.org/articles/10.3389/fpubh.2025.1566167/fullearly childhood interventionSingaporeCOVID-19multistakeholder satisfactionpolicy |
| spellingShingle | Soojin Kim Xinwei Zhang Sachi Sawant Kenneth K. Poon Poh Choo Khoo Chui Mae Wong Lourdes Mary Daniel Evelyn C. Law Evelyn C. Law Elene Lee Victoria Leong Challenges and opportunities for early childhood intervention services in Singapore: addressing user satisfaction Frontiers in Public Health early childhood intervention Singapore COVID-19 multistakeholder satisfaction policy |
| title | Challenges and opportunities for early childhood intervention services in Singapore: addressing user satisfaction |
| title_full | Challenges and opportunities for early childhood intervention services in Singapore: addressing user satisfaction |
| title_fullStr | Challenges and opportunities for early childhood intervention services in Singapore: addressing user satisfaction |
| title_full_unstemmed | Challenges and opportunities for early childhood intervention services in Singapore: addressing user satisfaction |
| title_short | Challenges and opportunities for early childhood intervention services in Singapore: addressing user satisfaction |
| title_sort | challenges and opportunities for early childhood intervention services in singapore addressing user satisfaction |
| topic | early childhood intervention Singapore COVID-19 multistakeholder satisfaction policy |
| url | https://www.frontiersin.org/articles/10.3389/fpubh.2025.1566167/full |
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