The Usage of Emotional Content in Digital Communication: The Case of Lithuanian Charitable Foundation

This paper analyses the use of emotional content in digital communication of the charitable foundation. The theoretical part of the article discusses the concept of digital communication, the peculiarities of using emotional content in digital communication and the influence of emotional content on...

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Main Authors: Kundrotaitė Viktorija, Šontaitė-Petkevičienė Miglė
Format: Article
Language:English
Published: Sciendo 2024-12-01
Series:Organizacijų Vadyba: Sisteminiai Tyrimai
Subjects:
Online Access:https://doi.org/10.2478/mosr-2024-0011
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author Kundrotaitė Viktorija
Šontaitė-Petkevičienė Miglė
author_facet Kundrotaitė Viktorija
Šontaitė-Petkevičienė Miglė
author_sort Kundrotaitė Viktorija
collection DOAJ
description This paper analyses the use of emotional content in digital communication of the charitable foundation. The theoretical part of the article discusses the concept of digital communication, the peculiarities of using emotional content in digital communication and the influence of emotional content on consumers. After summarizing the theoretical insights, the article presents the research results based on expert interviews. This research aims to analyse the use of emotional content in the digital communication of the charitable foundation. The research results revealed that emotional content is effective in digital communication due to the content’s greater suggestiveness, memorability, identification, ability to create connections and associations, its role in problem-solving for consumers, and its influence on changing personal attitudes and behaviour.
format Article
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series Organizacijų Vadyba: Sisteminiai Tyrimai
spelling doaj-art-94efc118f6a040129ff66f4fb5dec9452025-08-20T03:41:41ZengSciendoOrganizacijų Vadyba: Sisteminiai Tyrimai2335-87502024-12-01921517010.2478/mosr-2024-0011The Usage of Emotional Content in Digital Communication: The Case of Lithuanian Charitable FoundationKundrotaitė Viktorija0Šontaitė-Petkevičienė Miglė11Master in Marketing, Faculty of Economics and Management, Vytautas Magnus University, Lithuania. Address: K. Donelaičio str. 52, Kaunas LT-44248, Lithuania. Phone: +370 677 47761.2PhD, associate professor at Vytautas Magnus University, Faculty of Economics and Management, Lithuania. Address: K. Donelaičio str. 52, Kaunas LT-44248, Lithuania. Phone: +370 37 327856.This paper analyses the use of emotional content in digital communication of the charitable foundation. The theoretical part of the article discusses the concept of digital communication, the peculiarities of using emotional content in digital communication and the influence of emotional content on consumers. After summarizing the theoretical insights, the article presents the research results based on expert interviews. This research aims to analyse the use of emotional content in the digital communication of the charitable foundation. The research results revealed that emotional content is effective in digital communication due to the content’s greater suggestiveness, memorability, identification, ability to create connections and associations, its role in problem-solving for consumers, and its influence on changing personal attitudes and behaviour.https://doi.org/10.2478/mosr-2024-0011emotional contentdigital communicationcharitable foundationconsumer behaviour
spellingShingle Kundrotaitė Viktorija
Šontaitė-Petkevičienė Miglė
The Usage of Emotional Content in Digital Communication: The Case of Lithuanian Charitable Foundation
Organizacijų Vadyba: Sisteminiai Tyrimai
emotional content
digital communication
charitable foundation
consumer behaviour
title The Usage of Emotional Content in Digital Communication: The Case of Lithuanian Charitable Foundation
title_full The Usage of Emotional Content in Digital Communication: The Case of Lithuanian Charitable Foundation
title_fullStr The Usage of Emotional Content in Digital Communication: The Case of Lithuanian Charitable Foundation
title_full_unstemmed The Usage of Emotional Content in Digital Communication: The Case of Lithuanian Charitable Foundation
title_short The Usage of Emotional Content in Digital Communication: The Case of Lithuanian Charitable Foundation
title_sort usage of emotional content in digital communication the case of lithuanian charitable foundation
topic emotional content
digital communication
charitable foundation
consumer behaviour
url https://doi.org/10.2478/mosr-2024-0011
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