Mitigation of Learned Helplessness for Enhanced Bureaucratic Organizational Responsiveness in Public Administrations

Organizational bureaucratic responsiveness, the readiness and ability of public organizations to respond to public needs, in particular in times of change, requires collaborations between public organizations and citizens and responsiveness to citizens’ evolving needs. One of the organizational barr...

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Main Authors: Niva Dolev, Liza Ireni-Saban
Format: Article
Language:English
Published: MDPI AG 2025-03-01
Series:Administrative Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-3387/15/3/101
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author Niva Dolev
Liza Ireni-Saban
author_facet Niva Dolev
Liza Ireni-Saban
author_sort Niva Dolev
collection DOAJ
description Organizational bureaucratic responsiveness, the readiness and ability of public organizations to respond to public needs, in particular in times of change, requires collaborations between public organizations and citizens and responsiveness to citizens’ evolving needs. One of the organizational barriers to such collaborations may be learned helplessness (LH), the belief that actions and outcomes are unrelated and a lack of sense of control. However, the relationship between the two in the framework of public organizations in current times has been little examined. This paper proposes a novel theoretical framework for collaborative responsiveness that builds on a process-based approach and thereby indicates the potential impacts of LH on collaborative responsiveness in public organizations, particularly in current times when it is most needed. Practical ways for mitigating learned helplessness and supporting collaborative responsiveness in changing times are suggested.
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spelling doaj-art-94e699716c9d4bccb76a148b725b0d8b2025-08-20T02:41:43ZengMDPI AGAdministrative Sciences2076-33872025-03-0115310110.3390/admsci15030101Mitigation of Learned Helplessness for Enhanced Bureaucratic Organizational Responsiveness in Public AdministrationsNiva Dolev0Liza Ireni-Saban1Department of Education and Community, Kinneret College on the Sea of Galilee, Tzemach 15132, IsraelLauder School of Government, Diplomacy and Strategy, Reichman University, Herzliya 4610101, IsraelOrganizational bureaucratic responsiveness, the readiness and ability of public organizations to respond to public needs, in particular in times of change, requires collaborations between public organizations and citizens and responsiveness to citizens’ evolving needs. One of the organizational barriers to such collaborations may be learned helplessness (LH), the belief that actions and outcomes are unrelated and a lack of sense of control. However, the relationship between the two in the framework of public organizations in current times has been little examined. This paper proposes a novel theoretical framework for collaborative responsiveness that builds on a process-based approach and thereby indicates the potential impacts of LH on collaborative responsiveness in public organizations, particularly in current times when it is most needed. Practical ways for mitigating learned helplessness and supporting collaborative responsiveness in changing times are suggested.https://www.mdpi.com/2076-3387/15/3/101learned helplessnessbureaucratic responsivenesspublic administrationcollaboration
spellingShingle Niva Dolev
Liza Ireni-Saban
Mitigation of Learned Helplessness for Enhanced Bureaucratic Organizational Responsiveness in Public Administrations
Administrative Sciences
learned helplessness
bureaucratic responsiveness
public administration
collaboration
title Mitigation of Learned Helplessness for Enhanced Bureaucratic Organizational Responsiveness in Public Administrations
title_full Mitigation of Learned Helplessness for Enhanced Bureaucratic Organizational Responsiveness in Public Administrations
title_fullStr Mitigation of Learned Helplessness for Enhanced Bureaucratic Organizational Responsiveness in Public Administrations
title_full_unstemmed Mitigation of Learned Helplessness for Enhanced Bureaucratic Organizational Responsiveness in Public Administrations
title_short Mitigation of Learned Helplessness for Enhanced Bureaucratic Organizational Responsiveness in Public Administrations
title_sort mitigation of learned helplessness for enhanced bureaucratic organizational responsiveness in public administrations
topic learned helplessness
bureaucratic responsiveness
public administration
collaboration
url https://www.mdpi.com/2076-3387/15/3/101
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