Developing a Project Scorecard to Measure the Performance of Project Management in Relation to EFQM Excellence Model

Strategic company plans are more frequently realised in the form of strategic projects. Project portfolio management is new territory for a lot of companies, especially regarding the evaluation of strategic projects and the final financial and social results. The paper focuses on a pattern methodol...

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Main Authors: Mathias Scheiblich, Mihaela Maftei, Vanessa Just, Michael Studeny
Format: Article
Language:English
Published: Editura ASE 2017-11-01
Series:Amfiteatru Economic
Subjects:
Online Access:http://www.amfiteatrueconomic.ro/temp/Article_2677.pdf
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author Mathias Scheiblich
Mihaela Maftei
Vanessa Just
Michael Studeny
author_facet Mathias Scheiblich
Mihaela Maftei
Vanessa Just
Michael Studeny
author_sort Mathias Scheiblich
collection DOAJ
description Strategic company plans are more frequently realised in the form of strategic projects. Project portfolio management is new territory for a lot of companies, especially regarding the evaluation of strategic projects and the final financial and social results. The paper focuses on a pattern methodology for the measurement of project management performance and for projects prioritisation process. For this purpose, we analyse relevant pieces of literature in the field of project management, as well as other connected fields, like maturity and excellence models, balanced and project scorecard and performance measurement. As research methodology we develop a Project Scorecard that is derived from the Balanced Scorecard and the EFQM model. This is used to connect the strategic decision making process to the operational level of a project in terms of objectives and expectations, by determining a proper set of parameters that can measure each element’s impact on the project overall success. Our research focuses on two main parameters, staff and project maturity. Testing this tool is done by reviewing a sum of human resources documents and various employee surveys. The results offer an overall interpretation and key of the Project Scorecard.
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institution Kabale University
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spelling doaj-art-94c7eb83d7fc4c31afe1c5154e35d3e02025-08-20T03:37:28ZengEditura ASEAmfiteatru Economic1582-91462247-91042017-11-0119Special Issue 11966980Developing a Project Scorecard to Measure the Performance of Project Management in Relation to EFQM Excellence ModelMathias Scheiblich0Mihaela Maftei1Vanessa Just 2Michael Studeny3The Bucharest University of Economic Studies, Romania The Bucharest University of Economic Studies, Bucharest, RomaniaThe Bucharest University of Economic Studies, Bucharest, RomaniaThe Bucharest University of Economic Studies, Romania Strategic company plans are more frequently realised in the form of strategic projects. Project portfolio management is new territory for a lot of companies, especially regarding the evaluation of strategic projects and the final financial and social results. The paper focuses on a pattern methodology for the measurement of project management performance and for projects prioritisation process. For this purpose, we analyse relevant pieces of literature in the field of project management, as well as other connected fields, like maturity and excellence models, balanced and project scorecard and performance measurement. As research methodology we develop a Project Scorecard that is derived from the Balanced Scorecard and the EFQM model. This is used to connect the strategic decision making process to the operational level of a project in terms of objectives and expectations, by determining a proper set of parameters that can measure each element’s impact on the project overall success. Our research focuses on two main parameters, staff and project maturity. Testing this tool is done by reviewing a sum of human resources documents and various employee surveys. The results offer an overall interpretation and key of the Project Scorecard.http://www.amfiteatrueconomic.ro/temp/Article_2677.pdfbalance scorecardproject scorecardexcellence modelsproject management performancematurity model
spellingShingle Mathias Scheiblich
Mihaela Maftei
Vanessa Just
Michael Studeny
Developing a Project Scorecard to Measure the Performance of Project Management in Relation to EFQM Excellence Model
Amfiteatru Economic
balance scorecard
project scorecard
excellence models
project management performance
maturity model
title Developing a Project Scorecard to Measure the Performance of Project Management in Relation to EFQM Excellence Model
title_full Developing a Project Scorecard to Measure the Performance of Project Management in Relation to EFQM Excellence Model
title_fullStr Developing a Project Scorecard to Measure the Performance of Project Management in Relation to EFQM Excellence Model
title_full_unstemmed Developing a Project Scorecard to Measure the Performance of Project Management in Relation to EFQM Excellence Model
title_short Developing a Project Scorecard to Measure the Performance of Project Management in Relation to EFQM Excellence Model
title_sort developing a project scorecard to measure the performance of project management in relation to efqm excellence model
topic balance scorecard
project scorecard
excellence models
project management performance
maturity model
url http://www.amfiteatrueconomic.ro/temp/Article_2677.pdf
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AT vanessajust developingaprojectscorecardtomeasuretheperformanceofprojectmanagementinrelationtoefqmexcellencemodel
AT michaelstudeny developingaprojectscorecardtomeasuretheperformanceofprojectmanagementinrelationtoefqmexcellencemodel