Online newspapers: the impact of culture, sex, and age on the perceived importance of specified quality factors
There has been a proliferation of online newspapers over recent years. Despite this, or perhaps because of it, factors affecting the quality of online newspapers remain only partially understood. Based on a two-factor model of hygiene and motivator factors, this paper examines quality for online new...
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
University of Borås
2004-01-01
|
| Series: | Information Research: An International Electronic Journal |
| Subjects: | |
| Online Access: | http://informationr.net/ir/9-4/paper197.html |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| _version_ | 1832557782385033216 |
|---|---|
| author | Beverley G. Hope Zhiru Li |
| author_facet | Beverley G. Hope Zhiru Li |
| author_sort | Beverley G. Hope |
| collection | DOAJ |
| description | There has been a proliferation of online newspapers over recent years. Despite this, or perhaps because of it, factors affecting the quality of online newspapers remain only partially understood. Based on a two-factor model of hygiene and motivator factors, this paper examines quality for online newspapers giving attention to differences across culture, sex, and age. Hygiene factors are essential requirements whose absence causes dissatisfaction, while motivators are desirable elements that add value and increase user satisfaction. The paper presents findings from an empirical study of eighty-four Web users. Results show that hygiene factors for our respondents were: Timeliness, Content attractiveness, Content coverage, Usefulness, and Navigation, while motivators were: Writing style, Layout, Archives, Services, Interactivity, and Multimedia presentation. Four factors were borderline: Journalism ethics, Ease of use, Front page and headlines, and Locating information. However, the research reveals some differences in classification of factors across culture, sex, and age. |
| format | Article |
| id | doaj-art-9484d15d4af844bb97c633419f7b939b |
| institution | Kabale University |
| issn | 1368-1613 |
| language | English |
| publishDate | 2004-01-01 |
| publisher | University of Borås |
| record_format | Article |
| series | Information Research: An International Electronic Journal |
| spelling | doaj-art-9484d15d4af844bb97c633419f7b939b2025-02-03T02:40:46ZengUniversity of BoråsInformation Research: An International Electronic Journal1368-16132004-01-0194197Online newspapers: the impact of culture, sex, and age on the perceived importance of specified quality factorsBeverley G. HopeZhiru LiThere has been a proliferation of online newspapers over recent years. Despite this, or perhaps because of it, factors affecting the quality of online newspapers remain only partially understood. Based on a two-factor model of hygiene and motivator factors, this paper examines quality for online newspapers giving attention to differences across culture, sex, and age. Hygiene factors are essential requirements whose absence causes dissatisfaction, while motivators are desirable elements that add value and increase user satisfaction. The paper presents findings from an empirical study of eighty-four Web users. Results show that hygiene factors for our respondents were: Timeliness, Content attractiveness, Content coverage, Usefulness, and Navigation, while motivators were: Writing style, Layout, Archives, Services, Interactivity, and Multimedia presentation. Four factors were borderline: Journalism ethics, Ease of use, Front page and headlines, and Locating information. However, the research reveals some differences in classification of factors across culture, sex, and age.http://informationr.net/ir/9-4/paper197.htmlOnline newspapersNewspapersQualityTwo-factor modelHygiene factorsMotivator factorsCulturesexSexAge |
| spellingShingle | Beverley G. Hope Zhiru Li Online newspapers: the impact of culture, sex, and age on the perceived importance of specified quality factors Information Research: An International Electronic Journal Online newspapers Newspapers Quality Two-factor model Hygiene factors Motivator factors Culture sex Sex Age |
| title | Online newspapers: the impact of culture, sex, and age on the perceived importance of specified quality factors |
| title_full | Online newspapers: the impact of culture, sex, and age on the perceived importance of specified quality factors |
| title_fullStr | Online newspapers: the impact of culture, sex, and age on the perceived importance of specified quality factors |
| title_full_unstemmed | Online newspapers: the impact of culture, sex, and age on the perceived importance of specified quality factors |
| title_short | Online newspapers: the impact of culture, sex, and age on the perceived importance of specified quality factors |
| title_sort | online newspapers the impact of culture sex and age on the perceived importance of specified quality factors |
| topic | Online newspapers Newspapers Quality Two-factor model Hygiene factors Motivator factors Culture sex Sex Age |
| url | http://informationr.net/ir/9-4/paper197.html |
| work_keys_str_mv | AT beverleyghope onlinenewspaperstheimpactofculturesexandageontheperceivedimportanceofspecifiedqualityfactors AT zhiruli onlinenewspaperstheimpactofculturesexandageontheperceivedimportanceofspecifiedqualityfactors |