An Evaluation of Human Conversational Preferences in Social Human-Robot Interaction

To generate context-aware behaviors in robots, robots are required to have a careful evaluation of its encounters with humans. Unwrapping emotional hints in observable cues in an encounter will improve a robot’s etiquettes in a social encounter. This article presents an extended human study conducte...

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Main Authors: Chapa Sirithunge, A. G. Buddhika P. Jayasekara, D. P. Chandima
Format: Article
Language:English
Published: Wiley 2021-01-01
Series:Applied Bionics and Biomechanics
Online Access:http://dx.doi.org/10.1155/2021/3648479
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author Chapa Sirithunge
A. G. Buddhika P. Jayasekara
D. P. Chandima
author_facet Chapa Sirithunge
A. G. Buddhika P. Jayasekara
D. P. Chandima
author_sort Chapa Sirithunge
collection DOAJ
description To generate context-aware behaviors in robots, robots are required to have a careful evaluation of its encounters with humans. Unwrapping emotional hints in observable cues in an encounter will improve a robot’s etiquettes in a social encounter. This article presents an extended human study conducted to examine how several factors in an encounter influence a person’s preferences upon an interaction at a particular moment. We analyzed the nature of conversation preferred by a user considering the type of conversation a robot could have with its user, having the interaction initiated by the robot itself. We took an effort to explore how such preferences differ as the factors present in the surrounding alter. A social robot equipped with the capability to initiate a conversation is deployed to conduct the study by means of a wizard-of-oz (WoZ) experiment. During this study, conversational preferences of users could vary from “no interaction at all” to a “long conversation.” We changed three factors in an encounter which can be different from each other in each circumstance: the audience or outsiders in the environment, user’s task, and the domestic area in which the interaction takes place. Conversational preferences of users within the abovementioned conditions were analyzed in a later stage, and critical observations are highlighted. Finally, implications that could be helpful in shaping future social human-robot encounters were derived from the analysis of the results.
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series Applied Bionics and Biomechanics
spelling doaj-art-9442e4243d9d4aaf90d6e5421333db212025-02-03T01:29:18ZengWileyApplied Bionics and Biomechanics1176-23221754-21032021-01-01202110.1155/2021/36484793648479An Evaluation of Human Conversational Preferences in Social Human-Robot InteractionChapa Sirithunge0A. G. Buddhika P. Jayasekara1D. P. Chandima2Intelligent Service Robotics Group, Department of Electrical Engineering, University of Moratuwa, Moratuwa 10400, Sri LankaIntelligent Service Robotics Group, Department of Electrical Engineering, University of Moratuwa, Moratuwa 10400, Sri LankaIntelligent Service Robotics Group, Department of Electrical Engineering, University of Moratuwa, Moratuwa 10400, Sri LankaTo generate context-aware behaviors in robots, robots are required to have a careful evaluation of its encounters with humans. Unwrapping emotional hints in observable cues in an encounter will improve a robot’s etiquettes in a social encounter. This article presents an extended human study conducted to examine how several factors in an encounter influence a person’s preferences upon an interaction at a particular moment. We analyzed the nature of conversation preferred by a user considering the type of conversation a robot could have with its user, having the interaction initiated by the robot itself. We took an effort to explore how such preferences differ as the factors present in the surrounding alter. A social robot equipped with the capability to initiate a conversation is deployed to conduct the study by means of a wizard-of-oz (WoZ) experiment. During this study, conversational preferences of users could vary from “no interaction at all” to a “long conversation.” We changed three factors in an encounter which can be different from each other in each circumstance: the audience or outsiders in the environment, user’s task, and the domestic area in which the interaction takes place. Conversational preferences of users within the abovementioned conditions were analyzed in a later stage, and critical observations are highlighted. Finally, implications that could be helpful in shaping future social human-robot encounters were derived from the analysis of the results.http://dx.doi.org/10.1155/2021/3648479
spellingShingle Chapa Sirithunge
A. G. Buddhika P. Jayasekara
D. P. Chandima
An Evaluation of Human Conversational Preferences in Social Human-Robot Interaction
Applied Bionics and Biomechanics
title An Evaluation of Human Conversational Preferences in Social Human-Robot Interaction
title_full An Evaluation of Human Conversational Preferences in Social Human-Robot Interaction
title_fullStr An Evaluation of Human Conversational Preferences in Social Human-Robot Interaction
title_full_unstemmed An Evaluation of Human Conversational Preferences in Social Human-Robot Interaction
title_short An Evaluation of Human Conversational Preferences in Social Human-Robot Interaction
title_sort evaluation of human conversational preferences in social human robot interaction
url http://dx.doi.org/10.1155/2021/3648479
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