Do immediate supervisors underestimate burnout in subordinates? A comparison between burnout self-assessment by nurses and assessment by immediate supervisors

The burnout syndrome has been in the focus of occupational health experts for several decades, and a new diagnostic tool – Burnout Assessment Tool (BAT-23) – has given a strong impetus to its research. The tool is designed to self-assess four core dimensions of the burnout syndrome: chronic exhausti...

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Main Authors: Seršić Darja Maslić, Režić Slađana
Format: Article
Language:English
Published: Sciendo 2024-12-01
Series:Arhiv za Higijenu Rada i Toksikologiju
Subjects:
Online Access:https://doi.org/10.2478/aiht-2024-75-3883
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author Seršić Darja Maslić
Režić Slađana
author_facet Seršić Darja Maslić
Režić Slađana
author_sort Seršić Darja Maslić
collection DOAJ
description The burnout syndrome has been in the focus of occupational health experts for several decades, and a new diagnostic tool – Burnout Assessment Tool (BAT-23) – has given a strong impetus to its research. The tool is designed to self-assess four core dimensions of the burnout syndrome: chronic exhaustion, cognitive and emotional impairment at work, and mental distancing from work. However, little is known about how burnout is assessed from the perspective of a colleague. The aim of our study was to compare the answers to the BAT-23 questionnaire provided by nurses and their immediate supervisors to see if these coincide or differ. Data were collected on a sample of 48 pairs (N=96) of nurses from a clinical hospital in Croatia. Each pair consisted of the head nurse of a particular ward and a randomly selected subordinate nurse in the same ward. BAT-23 was applied in supervisor- and self-assessment versions. Both assessments showed high reliability coefficients (0.73–0.90 for supervisor rating and 0.72–0.86 for self-rating). Cohen’s kappa index of agreement between the two was low (0.059; 62.5 %). As expected, self-assessments indicated high incidence of burnout in nurses, whereas the assessment of their immediate supervisors showed a tendency to underestimate their burnout experience.
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spelling doaj-art-93ebbb6250ed4c4bb0e534c78178714e2025-08-20T02:17:47ZengSciendoArhiv za Higijenu Rada i Toksikologiju1848-63122024-12-0175427828210.2478/aiht-2024-75-3883Do immediate supervisors underestimate burnout in subordinates? A comparison between burnout self-assessment by nurses and assessment by immediate supervisorsSeršić Darja Maslić0Režić Slađana11University of Zagreb Faculty of Humanities and Social Sciences, Department of Psychology, Zagreb, Croatia2University Hospital Centre Zagreb, Department for Quality Assurance and Improvement in Healthcare, Zagreb, CroatiaThe burnout syndrome has been in the focus of occupational health experts for several decades, and a new diagnostic tool – Burnout Assessment Tool (BAT-23) – has given a strong impetus to its research. The tool is designed to self-assess four core dimensions of the burnout syndrome: chronic exhaustion, cognitive and emotional impairment at work, and mental distancing from work. However, little is known about how burnout is assessed from the perspective of a colleague. The aim of our study was to compare the answers to the BAT-23 questionnaire provided by nurses and their immediate supervisors to see if these coincide or differ. Data were collected on a sample of 48 pairs (N=96) of nurses from a clinical hospital in Croatia. Each pair consisted of the head nurse of a particular ward and a randomly selected subordinate nurse in the same ward. BAT-23 was applied in supervisor- and self-assessment versions. Both assessments showed high reliability coefficients (0.73–0.90 for supervisor rating and 0.72–0.86 for self-rating). Cohen’s kappa index of agreement between the two was low (0.059; 62.5 %). As expected, self-assessments indicated high incidence of burnout in nurses, whereas the assessment of their immediate supervisors showed a tendency to underestimate their burnout experience.https://doi.org/10.2478/aiht-2024-75-3883bat-23cohen’s kappahealthcare workerssupervisor’s assessmentbat-23cohenov ksindrom izgaranja na posluzdravstveni radnici
spellingShingle Seršić Darja Maslić
Režić Slađana
Do immediate supervisors underestimate burnout in subordinates? A comparison between burnout self-assessment by nurses and assessment by immediate supervisors
Arhiv za Higijenu Rada i Toksikologiju
bat-23
cohen’s kappa
healthcare workers
supervisor’s assessment
bat-23
cohenov k
sindrom izgaranja na poslu
zdravstveni radnici
title Do immediate supervisors underestimate burnout in subordinates? A comparison between burnout self-assessment by nurses and assessment by immediate supervisors
title_full Do immediate supervisors underestimate burnout in subordinates? A comparison between burnout self-assessment by nurses and assessment by immediate supervisors
title_fullStr Do immediate supervisors underestimate burnout in subordinates? A comparison between burnout self-assessment by nurses and assessment by immediate supervisors
title_full_unstemmed Do immediate supervisors underestimate burnout in subordinates? A comparison between burnout self-assessment by nurses and assessment by immediate supervisors
title_short Do immediate supervisors underestimate burnout in subordinates? A comparison between burnout self-assessment by nurses and assessment by immediate supervisors
title_sort do immediate supervisors underestimate burnout in subordinates a comparison between burnout self assessment by nurses and assessment by immediate supervisors
topic bat-23
cohen’s kappa
healthcare workers
supervisor’s assessment
bat-23
cohenov k
sindrom izgaranja na poslu
zdravstveni radnici
url https://doi.org/10.2478/aiht-2024-75-3883
work_keys_str_mv AT sersicdarjamaslic doimmediatesupervisorsunderestimateburnoutinsubordinatesacomparisonbetweenburnoutselfassessmentbynursesandassessmentbyimmediatesupervisors
AT rezicslađana doimmediatesupervisorsunderestimateburnoutinsubordinatesacomparisonbetweenburnoutselfassessmentbynursesandassessmentbyimmediatesupervisors