A field test of empathetic refutational and motivational interviewing to address vaccine hesitancy among patients

Abstract Vaccine hesitancy is among the most concerning public health issues due to declining immunization rates worldwide. We report a mixed-methods field test of two conversational techniques that allow for an empathetic dialogue on vaccination between health care professionals and patients: Empat...

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Main Authors: Angelo Fasce, Mirela Mustață, Alexandra Deliu, Dawn Holford, Linda Karlsson, Virginia Gould, Gheorghe Gindrovel Dumitra, Dana Farcasanu, Iulia Vișinescu, Pierre Verger, Stephan Lewandowsky
Format: Article
Language:English
Published: Nature Portfolio 2025-07-01
Series:npj Vaccines
Online Access:https://doi.org/10.1038/s41541-025-01197-8
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author Angelo Fasce
Mirela Mustață
Alexandra Deliu
Dawn Holford
Linda Karlsson
Virginia Gould
Gheorghe Gindrovel Dumitra
Dana Farcasanu
Iulia Vișinescu
Pierre Verger
Stephan Lewandowsky
author_facet Angelo Fasce
Mirela Mustață
Alexandra Deliu
Dawn Holford
Linda Karlsson
Virginia Gould
Gheorghe Gindrovel Dumitra
Dana Farcasanu
Iulia Vișinescu
Pierre Verger
Stephan Lewandowsky
author_sort Angelo Fasce
collection DOAJ
description Abstract Vaccine hesitancy is among the most concerning public health issues due to declining immunization rates worldwide. We report a mixed-methods field test of two conversational techniques that allow for an empathetic dialogue on vaccination between health care professionals and patients: Empathetic-refutational interviewing (ERI) and motivational interviewing (MI). Thirty Romanian general practitioners were assigned to an untrained control group and to two experimental groups in which they were trained in ERI or MI. After training, physicians had conversations on HPV and influenza vaccines with 334 patients who were hesitant to receive a vaccination. Patients of physicians in the ERI group demonstrated larger increases in positive attitudes toward vaccines and willingness to get vaccinated, while a greater proportion of patients in the MI group scheduled vaccination appointments. Interviews with participating physicians revealed overall satisfaction with the conversational techniques. Empathetic interpersonal communication can have a substantial positive impact on vaccination rates, especially for vaccines subject to mass misinformation campaigns.
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institution Kabale University
issn 2059-0105
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publisher Nature Portfolio
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series npj Vaccines
spelling doaj-art-93af0a3f09234970a18f1ca13635ec412025-08-20T04:01:24ZengNature Portfolionpj Vaccines2059-01052025-07-0110111110.1038/s41541-025-01197-8A field test of empathetic refutational and motivational interviewing to address vaccine hesitancy among patientsAngelo Fasce0Mirela Mustață1Alexandra Deliu2Dawn Holford3Linda Karlsson4Virginia Gould5Gheorghe Gindrovel Dumitra6Dana Farcasanu7Iulia Vișinescu8Pierre Verger9Stephan Lewandowsky10University of ErfurtCenter for Health Policies and ServicesRomanian AcademyUniversity of BristolUniversity of TurkuUniversity of BristolUniversity of Medicine and Pharmacy of CraiovaCenter for Health Policies and ServicesCenter for Health Policies and ServicesSoutheastern Health Regional ObservatoryUniversity of BristolAbstract Vaccine hesitancy is among the most concerning public health issues due to declining immunization rates worldwide. We report a mixed-methods field test of two conversational techniques that allow for an empathetic dialogue on vaccination between health care professionals and patients: Empathetic-refutational interviewing (ERI) and motivational interviewing (MI). Thirty Romanian general practitioners were assigned to an untrained control group and to two experimental groups in which they were trained in ERI or MI. After training, physicians had conversations on HPV and influenza vaccines with 334 patients who were hesitant to receive a vaccination. Patients of physicians in the ERI group demonstrated larger increases in positive attitudes toward vaccines and willingness to get vaccinated, while a greater proportion of patients in the MI group scheduled vaccination appointments. Interviews with participating physicians revealed overall satisfaction with the conversational techniques. Empathetic interpersonal communication can have a substantial positive impact on vaccination rates, especially for vaccines subject to mass misinformation campaigns.https://doi.org/10.1038/s41541-025-01197-8
spellingShingle Angelo Fasce
Mirela Mustață
Alexandra Deliu
Dawn Holford
Linda Karlsson
Virginia Gould
Gheorghe Gindrovel Dumitra
Dana Farcasanu
Iulia Vișinescu
Pierre Verger
Stephan Lewandowsky
A field test of empathetic refutational and motivational interviewing to address vaccine hesitancy among patients
npj Vaccines
title A field test of empathetic refutational and motivational interviewing to address vaccine hesitancy among patients
title_full A field test of empathetic refutational and motivational interviewing to address vaccine hesitancy among patients
title_fullStr A field test of empathetic refutational and motivational interviewing to address vaccine hesitancy among patients
title_full_unstemmed A field test of empathetic refutational and motivational interviewing to address vaccine hesitancy among patients
title_short A field test of empathetic refutational and motivational interviewing to address vaccine hesitancy among patients
title_sort field test of empathetic refutational and motivational interviewing to address vaccine hesitancy among patients
url https://doi.org/10.1038/s41541-025-01197-8
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