Humanitarian actions of a cultural center during the Covid-19 pandemic: an analogy with supply chain business processes

Purpose – This study intends to map the supply chain and characterize the business processes of a cultural center in an aggregated and coordinated operation to serve families in need during the Covid-19 pandemic. This case study analyzes distinct aspects of humanitarian management capable of contrib...

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Main Authors: Mauro Vivaldini, Maria da Penha Melo Malda Iglesias
Format: Article
Language:English
Published: Emerald Publishing 2022-07-01
Series:Journal of Humanitarian Logistics and Supply Chain Management
Subjects:
Online Access:https://www.emerald.com/insight/content/doi/10.1108/JHLSCM-09-2021-0092/full/pdf
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author Mauro Vivaldini
Maria da Penha Melo Malda Iglesias
author_facet Mauro Vivaldini
Maria da Penha Melo Malda Iglesias
author_sort Mauro Vivaldini
collection DOAJ
description Purpose – This study intends to map the supply chain and characterize the business processes of a cultural center in an aggregated and coordinated operation to serve families in need during the Covid-19 pandemic. This case study analyzes distinct aspects of humanitarian management capable of contributing to the management of commercial supply chains. Design/methodology/approach – Adopting a case study approach, this research contextualizes the view on humanitarian supply chains related to the importance of participating organizations' engagement and the relationship and similarity with business organizations. Findings – The study presents the model adopted to undertake the aid operations, maps the cultural center's humanitarian supply chain, clarifies the relationships and operations developed and compares the business processes with those of commercial chains. Possibilities and initiatives are discussed that can contribute to business organizations' greater engagement in humanitarian actions. Research limitations/implications – Restricted to one case involving the cultural center and the other agents researched, the information and considerations are limited, and any generalization should be treated with caution. Practical implications – The study is a practical example that clarifies how business organizations can engage in the supply chain of humanitarian institutions. It also illustrates ways to help these institutions improve their fund-raising initiatives. Social implications – This study is justified by the representativeness of humanitarian actions in critical periods such as the Covid-19 pandemic. The study also presents potential ways to contribute to operations of this nature and to encourage business organizations to improve participation in humanitarian movements. Originality/value – Many studies on the subject have highlighted the importance of comparing humanitarian and business supply chains through real case research.
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spelling doaj-art-92d7b5121f274d0f86bc8a26ef1f5bb02025-08-20T02:11:49ZengEmerald PublishingJournal of Humanitarian Logistics and Supply Chain Management2042-67472022-07-0112333335810.1108/JHLSCM-09-2021-0092Humanitarian actions of a cultural center during the Covid-19 pandemic: an analogy with supply chain business processesMauro Vivaldini0Maria da Penha Melo Malda Iglesias1PPGA, Paulista University, São Paulo, BrazilPPGA, Paulista University, São Paulo, BrazilPurpose – This study intends to map the supply chain and characterize the business processes of a cultural center in an aggregated and coordinated operation to serve families in need during the Covid-19 pandemic. This case study analyzes distinct aspects of humanitarian management capable of contributing to the management of commercial supply chains. Design/methodology/approach – Adopting a case study approach, this research contextualizes the view on humanitarian supply chains related to the importance of participating organizations' engagement and the relationship and similarity with business organizations. Findings – The study presents the model adopted to undertake the aid operations, maps the cultural center's humanitarian supply chain, clarifies the relationships and operations developed and compares the business processes with those of commercial chains. Possibilities and initiatives are discussed that can contribute to business organizations' greater engagement in humanitarian actions. Research limitations/implications – Restricted to one case involving the cultural center and the other agents researched, the information and considerations are limited, and any generalization should be treated with caution. Practical implications – The study is a practical example that clarifies how business organizations can engage in the supply chain of humanitarian institutions. It also illustrates ways to help these institutions improve their fund-raising initiatives. Social implications – This study is justified by the representativeness of humanitarian actions in critical periods such as the Covid-19 pandemic. The study also presents potential ways to contribute to operations of this nature and to encourage business organizations to improve participation in humanitarian movements. Originality/value – Many studies on the subject have highlighted the importance of comparing humanitarian and business supply chains through real case research.https://www.emerald.com/insight/content/doi/10.1108/JHLSCM-09-2021-0092/full/pdfSupply chainsHumanitarian actionsCultural centerCovid-19
spellingShingle Mauro Vivaldini
Maria da Penha Melo Malda Iglesias
Humanitarian actions of a cultural center during the Covid-19 pandemic: an analogy with supply chain business processes
Journal of Humanitarian Logistics and Supply Chain Management
Supply chains
Humanitarian actions
Cultural center
Covid-19
title Humanitarian actions of a cultural center during the Covid-19 pandemic: an analogy with supply chain business processes
title_full Humanitarian actions of a cultural center during the Covid-19 pandemic: an analogy with supply chain business processes
title_fullStr Humanitarian actions of a cultural center during the Covid-19 pandemic: an analogy with supply chain business processes
title_full_unstemmed Humanitarian actions of a cultural center during the Covid-19 pandemic: an analogy with supply chain business processes
title_short Humanitarian actions of a cultural center during the Covid-19 pandemic: an analogy with supply chain business processes
title_sort humanitarian actions of a cultural center during the covid 19 pandemic an analogy with supply chain business processes
topic Supply chains
Humanitarian actions
Cultural center
Covid-19
url https://www.emerald.com/insight/content/doi/10.1108/JHLSCM-09-2021-0092/full/pdf
work_keys_str_mv AT maurovivaldini humanitarianactionsofaculturalcenterduringthecovid19pandemicananalogywithsupplychainbusinessprocesses
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