The Paradox of Trust: How Leadership, Commitment, and Inertia Shape Sustainability Behavior in the Workplace

This study explores the factors driving employees’ sustainability-switching behaviors (SSBs) by integrating the Push, Pull, and Mooring (PPM) model with the Theory of Reasoned Action (TRA). A quantitative, cross-sectional survey was conducted with a convenience sample of 132 professionals actively i...

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Main Authors: Winston Silvestre, Sérgio Begnini, Isabel Abreu
Format: Article
Language:English
Published: MDPI AG 2025-06-01
Series:Administrative Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-3387/15/7/254
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author Winston Silvestre
Sérgio Begnini
Isabel Abreu
author_facet Winston Silvestre
Sérgio Begnini
Isabel Abreu
author_sort Winston Silvestre
collection DOAJ
description This study explores the factors driving employees’ sustainability-switching behaviors (SSBs) by integrating the Push, Pull, and Mooring (PPM) model with the Theory of Reasoned Action (TRA). A quantitative, cross-sectional survey was conducted with a convenience sample of 132 professionals actively involved in organizational sustainability initiatives across diverse industries and global regions. The findings reveal that leadership commitment significantly fosters both affective and normative employee commitments, with normative commitment positively influencing SSB. Surprisingly, organizational trust showed a negative impact on SSB, suggesting that employees may delegate responsibility for sustainability to the organization when trust is high. Inertia emerged as a strong barrier to behavioral change, independently inhibiting sustainability efforts. The study highlights the complex dynamics among leadership, trust, and inertia, offering practical insights for organizations aiming to foster sustainability. Addressing inertia directly and promoting shared responsibility for sustainability are critical for successful organizational transitions. Future research should explore the psychological mechanisms behind inertia and further investigate the paradoxical role of trust in sustainability initiatives.
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spelling doaj-art-925a0d5b9d8f4c44876ae52275e3500a2025-08-20T02:48:17ZengMDPI AGAdministrative Sciences2076-33872025-06-0115725410.3390/admsci15070254The Paradox of Trust: How Leadership, Commitment, and Inertia Shape Sustainability Behavior in the WorkplaceWinston Silvestre0Sérgio Begnini1Isabel Abreu2DINÂMIA’CET Centro de Estudos sobre a Mudança Socioeconómica e o Território, Instituto Universitário de Lisboa (ISCTE-IUL), 1649-026 Lisboa, PortugalPós-Graduação em Administração (PPGA), University of Westem Santa Catarina (UNOESC), Santa Catarina 89600-000, BrazilRISE–Health, Faculty of Science and Technology, Fernando Pessoa University, 4249-004 Porto, PortugalThis study explores the factors driving employees’ sustainability-switching behaviors (SSBs) by integrating the Push, Pull, and Mooring (PPM) model with the Theory of Reasoned Action (TRA). A quantitative, cross-sectional survey was conducted with a convenience sample of 132 professionals actively involved in organizational sustainability initiatives across diverse industries and global regions. The findings reveal that leadership commitment significantly fosters both affective and normative employee commitments, with normative commitment positively influencing SSB. Surprisingly, organizational trust showed a negative impact on SSB, suggesting that employees may delegate responsibility for sustainability to the organization when trust is high. Inertia emerged as a strong barrier to behavioral change, independently inhibiting sustainability efforts. The study highlights the complex dynamics among leadership, trust, and inertia, offering practical insights for organizations aiming to foster sustainability. Addressing inertia directly and promoting shared responsibility for sustainability are critical for successful organizational transitions. Future research should explore the psychological mechanisms behind inertia and further investigate the paradoxical role of trust in sustainability initiatives.https://www.mdpi.com/2076-3387/15/7/254sustainability-switching behaviorleadership commitmentorganizational trustbehavioral inertiaemployee commitment
spellingShingle Winston Silvestre
Sérgio Begnini
Isabel Abreu
The Paradox of Trust: How Leadership, Commitment, and Inertia Shape Sustainability Behavior in the Workplace
Administrative Sciences
sustainability-switching behavior
leadership commitment
organizational trust
behavioral inertia
employee commitment
title The Paradox of Trust: How Leadership, Commitment, and Inertia Shape Sustainability Behavior in the Workplace
title_full The Paradox of Trust: How Leadership, Commitment, and Inertia Shape Sustainability Behavior in the Workplace
title_fullStr The Paradox of Trust: How Leadership, Commitment, and Inertia Shape Sustainability Behavior in the Workplace
title_full_unstemmed The Paradox of Trust: How Leadership, Commitment, and Inertia Shape Sustainability Behavior in the Workplace
title_short The Paradox of Trust: How Leadership, Commitment, and Inertia Shape Sustainability Behavior in the Workplace
title_sort paradox of trust how leadership commitment and inertia shape sustainability behavior in the workplace
topic sustainability-switching behavior
leadership commitment
organizational trust
behavioral inertia
employee commitment
url https://www.mdpi.com/2076-3387/15/7/254
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